Information Systems Specialist 5

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Job Description:

Do you enjoy solving technical problems, improving system reliability, and helping people use technology effectively? The Oregon Department of Agriculture (ODA) is looking for a Systems Administrator who brings strong technical skills, sound judgment, and a commitment to customer service.

ODA supports 38 programs serving Oregon’s agricultural industry, natural resources, working lands, and communities. Our IT team helps ensure employees have secure, reliable systems and the technology they need to serve Oregonians.

As a Systems Administrator, you will:

• Maintain and troubleshoot network infrastructure, servers, operating systems, and business applications.
• Monitor system performance, manage user access, apply security updates, and support backup and recovery processes.
• Diagnose complex, recurring, and escalated technical issues and implement lasting solutions.
• Assist with system integrations, technology implementations, compatibility issues, and infrastructure projects.
• Coordinate with vendors, service providers, other agencies, and ODA staff to resolve technical problems.
• Develop technical documentation, knowledge base articles, and training materials.
• Provide technical guidance and training to IT staff and agency employees.
• Participate in technology planning related to system performance, security, and disaster recovery.

We are looking for candidates who demonstrate the following:

• Network and systems administration: Experience administering, maintaining, or troubleshooting networks, servers, operating systems, or business systems.
• Advanced troubleshooting: Ability to diagnose complex or recurring technical problems, identify root causes, and implement lasting solutions.
• Systems integration and implementation: Experience supporting technology implementations, system integrations, or resolving compatibility issues.
• Documentation and training: Ability to develop technical documentation, knowledge articles, user instructions, or training materials.
• Customer service and communication: Ability to explain technical issues clearly and provide effective support to technical and nontechnical users.
• Organization and teamwork: Ability to prioritize competing assignments, meet deadlines, work independently, and collaborate effectively.

Applicants must meet one of the following:

• Four years of experience administering computer networks, servers, and business systems; or
• Two years of related experience and an associate degree in Computer Science, Information Technology or a related field; or
• A bachelor’s degree in Computer Science, Information Technology, or a related field.

We recognize that women, people of color, and individuals from historically underrepresented communities may be less likely to apply for positions unless they meet every listed qualification. At ODA, we value diverse experiences and perspectives and encourage you to apply if you meet the minimum qualifications, even if you don't meet every desired attribute.

Join a collaborative team whose work supports Oregon’s agricultural industry and communities. ODA offers a comprehensive benefits package, including medical, dental, and vision insurance; paid leave and holidays; PERS retirement benefits when eligible; deferred compensation; and potential eligibility for Public Service Loan Forgiveness.

• This is a SEIU represented position.
• This recruitment may be used to fill future vacancies.
• ODA does not offer visa sponsorship. Employment eligibility verification is required.

For recruitment questions, accommodation requests, or a copy of the position description, please contact [email protected] or 503-986-4584.

Current State of Oregon employees should apply through their employee Workday account. Please ensure your application is complete and up to date when submitted.