The Incident Response Consultant collects and analyzes data, identifies root causes of cyber incidents, and reports findings to clients, ensuring effective incident management and fostering strong client relationships.
At CFC Response you will be part of a unique collaborative team of incident responders, business resumption engineers, and cybersecurity specialists whose sole responsibility it is to protect, recover, and mature the more than 80,000 CFC Underwriting insurance policyholders. You will be joining a group of technical experts who tackle cyber threats day-in-day-out, at scale, for a myriad of clients ranging from small businesses with minimal in-house capabilities, right through to large complex corporations with a full stack. You will never be bored, you will always be learning, and you will have fun doing it.
This is a technical incident response role whose primary focus will be on data scoping and collection, investigation of the root cause, scope and data impact of a cyber incident and the verbal and written reporting of findings to respective insured/clients. As part of this undertaking, you will be joining a team of leading IR industry professionals who are responding to complex cyber incidents, at scale and across the globe. Furthermore, you will be supported by a wider team of experts.
Key Responsibilities
You’ll lead the charge in collecting and analysing data, uncovering root causes, and identifying the scope of data exposure. Your insights will directly shape containment and eradication strategies for clients, and you’ll have the opportunity to present your findings with confidence, answering technical questions and guiding stakeholders through the incident lifecycle. From authoring detailed investigation reports aligned to the MITRE ATT&CK framework to compiling Indicators of Compromise, your work will be critical in helping clients understand and recover from complex threats.
Beyond technical excellence, this role is about building trust and delivering exceptional service. You’ll collaborate closely with clients, policyholders, brokers, underwriters, and capacity providers—fostering strong relationships and championing the values that define CFC’s culture. Whether you're analysing phishing emails and bypassed security controls or supporting the wider incident response team, your contributions will reflect integrity, accuracy, and quality. If you're passionate about cybersecurity and thrive in a fast-paced, client-focused environment, this is your chance to be part of something truly meaningful.
Skills, Knowledge and Expertise
Within this role, the successful candidate will have:
- Demonstrable understanding of common cyber-attacks.
- Programming experience in Python, PowerShell, BASH or similar scripting languages.
- Working knowledge of the Microsoft 365 platform
- Laser focus on customer service and product excellence.
- Demonstratable investigational skills.
Core Values
Love what you do:
We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
Challenge everything:
We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.
Have fun, be good:
Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
Challenge everything:
We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.
Have fun, be good:
Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
About
CFC is a specialist insurance provider, pioneering emerging risk and market leader in cyber. Our global insurance platform uses cutting-edge technology and data science to deliver smarter, faster underwriting and protect customers from today's most critical business risk.Headquartered in London with offices in New York, Melbourne, Sydney, Austin, Madrid, Brussels and Brisbane, CFC has over 1100 staff and is trusted by more than 100,000 businesses across 90 countries.At CFC, insurance isn't just about underwriting. From data science to software development, and digital marketing design, we've got something for everyone. We're passionate about pushing boundaries, thinking differently and building the insurance company of the future.CFC is committed to the principles of equal opportunities and creating an environment in which all individuals are always treated with dignity and respect. We encourage a diverse corporate culture of openness and appreciation to create an environment in which your talent can be developed in the best possible way. Should you require any reasonable adjustments at any stage of the recruitment process please let us know.
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