The role involves implementing Veeva's Vault Quality Suite for SMB life science customers, ensuring compliance, managing projects, and supporting training and workshops.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
Passionate about Life Sciences and Technology Consulting? Join Veeva to transform how the industry manages Quality, helping customers drive compliance and innovation implementing Vault in the Quality Cloud.
As a key member of our Professional Services team, you will be evangelizing our mission and will work within a project team to support small and midsized (SMB) life sciences customers through the implementation of Veeva’s Vault Quality Suite. We do this with a focus on speed and innovation. You’ll also collaborate closely with our other Veeva teams (within and outside of Professional Services) to help innovate and improve our project delivery and lead our customers to success.
This is a remote position for those already based and authorised to work in the UK, Spain and Denmark.
What You'll Do
- Participate in projects at life sciences companies designing and deploying Quality systems
- Execute workshops and support customer discussions of the Vault Quality suite (Vault QMS, Vault QualityDocs, Vault Training, Station Manager, Validation Management, Batch Release and LIMS)
- Lead and support workshop preparation and delivery, requirements gathering, configuration, validation, and customer training
- Support project management activities such as status reporting, timeline oversight, and resource management
- Ensure customer success from beginning to end of the engagement life cycle
Requirements
- 3+ years in technology implementation services, in life sciences or related industries
- Experience in Life Sciences Quality, Manufacturing or Healthcare
- Understanding of Quality processes in Life Sciences and the relevant compliance considerations including Computer Systems Validation requirements
- Good understanding of SaaS and GxP principles
- Experience implementing Document or Quality Management systems as a consultant or IT representative
- Ability to understand business requirements and design effective solutions
- Proven ability to work both independently and in teams in a dynamic, fast-moving environment
- Ability to travel approx 25-50%
Nice to Have
- Proven track record leading high-impact global system implementation programs as a consultant, business or IT lead, and/or business sponsor
- Direct experience with Quality Management, Learning Management, Content Management, and/or Laboratory Information Management systems (for example, Veeva Vault, EtQ, TrackWise, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, Compliance Wire, Cornerstone, LabVantage)
- SaaS/Cloud experience
- Experience in Complaints Management for Medical Device
#LI-Remote#LI-Associate
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].
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