ICT Solution Engineer

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – NATOIS-0048

Role Background

The Information and Communication Technology Management (ICTM) Directorate has a portfolio of ICT-related projects with a diverse nature, some rather infrastructure related and others related to software acquisition and development. ICTM has a requirement for a solution engineer for a business automation project, based on Service Now.

Their efforts will focus on the design and architecture of the different solutions including the supporting documentation to achieve security approval or accreditation: This will include solution design, the drafting of work packages (on-premise or cloud-based), drafting of security- related documents and supporting the project manager throughout the project on technical and security matters.

Role Duties and Responsibilities

• Design and architecture of the solution:
  • Draft and review of work packages for the implementation of the solution.
  • Contribute to the security-related documents or Approval/Accreditation Documentation Sets (ADS) including but not limited to Non-Functional Requirements (NFRs), the Security Approval/Accreditation Plan, the CIS Description, the Security Test and Verification plan, etc;
  • Support to security testing.
• Project Team member:
  • As required, participate in project-related meetings with stakeholders such as on-premise or cloud infrastructure providers, security authorities, the implementation team (integrator), end-user communities, etc.
• Advice and Guidance to the Project Manager on design and architecture topics;
• Development of project-related documentation;
• Review of Accreditation/Approval Documentation Sets;
• Support security testing;
• Other project-related duties as required by the project manager.

Essential Skills, Experience and Certifications

• Minimum 8 years of experience in ICT design/architecture functions;
• Proven, strong expertise in ICT security architecture and security accreditation/approval processes, preferably in an environment with high security standards;
• Have strong expertise in application integration and Data and Application solutions and implementation methodologies;
• Experience in both on-premise and cloud deployments.
• in an international organization or governmental environment.
• Implementing Service Now solutions.
• within complex multi-stakeholder environments.
• Proven understanding and technical knowledge of the ICT infrastructure & security services (identity and access services, latest software technologies either on-premises or cloud-based;
• Good understanding of project management methodologies and tools (e.g. PRINCE2);
• Proven experience in organizing workshops and conducting meetings and presentations;
• Excellent drafting and communication skills;

Education

• Technically oriented university degree (information management, electronic engineering, etc.) or equivalent completed advanced vocational training;

Language

• Possess the following minimum levels of NATO’s official languages (English): V (“Advanced”)

Desirable

• Knowledge and practice of NATO CIS security related directives.

Working Location

• Brussels, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance