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Coordinate hotel HR administration, including contracts, onboarding, personnel records, HR data entry, recruitment compliance, payroll checks, training, employee inquiries, events, recognition initiatives, and policy compliance. The role supports team member development, coaches an HR trainee, facilitates orientations and presentations, and partners with management to maintain a positive employee experience.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Human Resources Coordinator, you’re not just providing support to HR department managers – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere's what you'll do during a typical day:
As an HR Coordinator, you are responsible for managing HR administrative tasks to ensure an excellent team member experience.
You are responsible for performing the following duties:
- Managing HR administration, such as contracts, onboarding activities, correspondence, and personnel files
- Ensuring accurate data entry into HR systems
- Ensuring compliance with the recruitment and selection process using various recruitment tools
- Performing monthly checks for payroll processing
- Conducting training sessions, e.g., New Hire Orientation, facilitate hotel tours, and company presentations
- Helping to achieve departmental goals
- Supporting the hotel with departmental training requirements, including induction training, work experience programs, career fairs, and training materials
- Assisting with and resolving inquiries from team members and management
- Taking the lead in organizing events and team member recognition initiatives
- Ensuring compliance with local laws and regulations and keeping policies up to date
- Coaching and supporting the HR trainee, together with the Assistant HR Manager
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
To successfully fulfill this role, we are looking for the following qualities:
- Previous work experience in 4- or 5-star hotels
- At least 8 months to 1 year of work or internship experience in a similar HR role; preferably in the hospitality industry
- Positive work attitude and a natural motivator
- Excellent communication and interpersonal skills
- Attention to detail
- Creative, "out-of-the-box" thinker
- Strong presentation skills
- Committed to delivering a high level of service, both internally and externally
- Fluent in Dutch and English (spoken and written)
- Flexibility to respond to various work situations
- Ability to work under pressure and strong organizational skills
- Ability to work independently as well as within/with various teams
- Competent IT skills
- Excellent grooming standards
- Proactive work attitude
- Ability to adapt communication style to the audience
- In possession of a valid residence and work permit
The following qualities would be an advantage:
- Knowledge of the Collective Labour Agreement for Hospitality (Horeca CAO)
- Experience in recruitment
- Knowledge of the Cobra HR & Payroll system
We offer the following benefits:
- Opportunities for professional growth through our extensive training programs, personal development plans, and coaching
- Career advancement opportunities within our hotel, at Hilton hotels across the Netherlands, and even internationally—travel the world!
- Take advantage of our unique travel program, "Go Hilton," to receive significant discounts on hotel rooms worldwide and 50% off food and beverage
- A diverse and inclusive organizational culture—we have been repeatedly recognized as a "Best Place to Work" by "Great Place to Work"!
- An attractive starting salary in line with salary scale VI of the Hospitality Collective Labour Agreement (CAO Horeca)
- 25 paid vacation days
- Commuting allowance based on travel distance
- A "work hard, play hard" mentality, with various fun team-building and sports activities on offer
- We place great importance on responsible business practices; we love giving back to our community and the environment, and you can help us do that
Enjoy delicious, healthy daily meals in our Team Member restaurant free of charge
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Hilton Watford, England Office
Hilton Hilton Regional Office - Watford Office
Maple Court, Central Park, Reeds Cres, Watford WD24 4QQ, United Kingdom, Watford, United Kingdom, WD24 4QQ
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