Sr/HR Operations Generalist

What's the role?
Join our EMEA regional team within People Enablement organisation supporting employees in Germany and across EMEA. In this role, you'll collaborate with global teams to ensure smooth HR processes, bringing operational expertise and insight to support employees and the organization.
About the Team
Our 10-member HR Operations team supports 1,800+ employees across 100 offices in 30+ countries in EMEA. We deliver core HR services with a customer-first approach, working closely with Business HR, Talent Acquisition, Total Rewards, Payroll, and Legal.
Responsibilities

• Employee Life Cycle Management: Oversee HR administrative processes, from onboarding to offboarding, ensuring a seamless employee experience. Conduct orientations and manage employee data in HR systems for payroll processing.
• Benefits & Payroll Support: Administer benefits and process payroll changes, partnering with Total Rewards and Payroll for accurate, timely processing.
• Policy Implementation: Facilitate global policy deployment, review local policies, and communicate updates to employees based on market research.
• Compliance: Ensure compliance with local employment laws, conducting research and planning for regulatory updates in partnership with Legal and Payroll.
• Employee Relations: Address employee conduct, performance, and grievances in line with legal standards.
• Illness Management: Manage complex cases of sick leave in Germany, supporting employees and managers.
• Vendor Management: Oversee vendor performance and manage payment commitments.
• Quality & Process Improvement: Maintain, document, and optimize HR processes for efficiency, cost-effectiveness, and alignment with best practices.

Additionally, you'll engage in global projects to drive strategic HR improvements, focusing on initiatives like the HR Operating Model and Oracle HCM implementation, supporting a proactive, future-focused HR environment.
Who are you?
We are seeking an experienced HR Operations professional with a strong foundation in HR principles, technology, and a passion for supporting employees and managers, especially within Germany.

• 3-5+ years of experience in a multicultural HR shared services environment in EMEA, with targeted HR support for Germany.
• In-depth knowledge of EMEA HR operations, labor laws, and best practices.
• Passionate about delivering exceptional customer service, supporting employees' on their journey, and being an advisor to managers in their role as a people leader.
• Skilled in HR services, policies, and processes, with strong organizational and administrative capabilities.
• Highly organized, self-motivated, and detail-oriented.
• Proficient in Excel and HRIS/HRM systems. Oracle HCM experience is a plus.
• Strong communication skills and fluency in English and German(C1 level) language (written and spoken) is a must. Fluency in French is a bonus.
• Strong analytical and critical thinking skills, able to assess situations and implement effective solutions.

If you're highly organized, detail-oriented, and ready to make an impact in a dynamic HR operations role, we'd love to hear from you.
As part of HERE Technologies employment process, candidates will be required to successfully complete a pre-employment screening process. This offer and any related claims are subject to the successful completion of pre-employment screening. This will involve employment, education, and criminal verification if applicable.
HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
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Who are we?
HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes - from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.
At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people's lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.