HR Coordinator [FTC, 9 Months]

A Hybrid working model

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

What does an HR Coordinator do at Hogarth?

This is a FTC 9 Month contract role.

The HR Coordinator is a member of the UK HR team, reporting into the HR Business Partner. The role is to deliver an efficient and effective HR service to employees for all  HR activities associated with the employee lifecycle (including future, current and former employees) ensuring service level commitments are met or exceeded. The role focuses on employee service and consistency, increasing efficiency, effectiveness and confidence in the overall HR service delivery within Hogarth. The role also provides first line HR support to employees and managers across the Company and responding to HR queries via the HR inbox.

Key Responsibilities

Employee lifecycle HR Administration:

Provide an efficient, effective HR administration service, meeting service agreements for all employee lifecycle transactional processes and procedures. This will comprise of joiners, leavers, pay changes / promotions, various types of leave, as well as supporting benefits administration. Specifically, the role will provide full HR administration for:

• Joining & Onboarding: from offer letter and contract generation through to coordinating the HR induction and onboarding process for new employees
• Background checks: responsible for owning and administering our background checking process (via a 3rd party provider)
• Probation periods: track probation periods across the company, liaising with the relevant Manager or dept head in a timely manner. Generate consistent documentation at probation end and escalate any issues or concerns to HR Advisor/HR Business Partner.
• Promotions & pay changes: Once all relevant approvals have been received, administer changes to an employee’s T’s&C’s, which could be via change letter, contract amendment or full contract update as well as informing the Payroll team of these changes.
• Employee leave administration and tracking: responsible for various leave types including maternity, paternity, parental, sickness and unpaid time off. Responsible from calculating payments through to generating the relevant consistent documentation
• Leavers: Full responsibility for leaver arrangements from administration through to employee 
  file management. This will include leaver administration, payroll notification and exit interview tracking and any reference requests from future employers 
• Data management: Ensure that any employee change is captured appropriately, for example 
  via payroll, systems updates, or via employee files
• Benefits administration: Ensure that employee benefits are managed in a timely manner, including season ticket loans, private medical scheme memberships and Cyclescheme applications
• HR process and policies: good understanding of the HR policies and processes and advice employees of the guidelines where appropriate
• To continually support and/or lead the review, evaluation and recommendations of process improvements with the intention of having standardised, consistent and efficient HR processes:
• Ownership and maintenance of the HR shared drive, ensuring Data Protection/GDPR obligations are met
• HR queries and query resolution: Effective management of the HR inbox where email queries are responded to with first line HR advice on policies, processes or escalate more complete queries to either HR Advisor/HR Business Partner
• Maintenance of the HR tracker ensuring that visa end dates, long term sickness, probation extensions etc are kept up to date.
• Develop and maintain a log for all/typical employee questions and queries to aid in the further development of information share and self-service
• Ensure employees and managers are receiving a consistent approach and consistent advice, regardless of department or location
• Ensure that service levels are met or exceeded

Reporting lines and key stakeholders

This role reports to the HR Business Partner.

You will work closely with the HR Coordinators and HR Advisors.

Requirements

Key attributes, competencies and experience we’re looking for include:

• Experience and interest in working within an HR department
• Strong and demonstrable administration experience, including an excellent attention to detail
• Excellent communication skills (verbal and written) with any level and at all times
• A desire for continual improvements and adaptable to change
• Able to work under pressure and with urgency when required
• A ‘can do’ attitude in a complex, matrixed and fast paced environment
• Working with confidential and sensitive information and data
• A self-starter, able to diagnose issues and recommend suitable and appropriate solutions
• A friendly and approachable manner
• Add to the positive team spirit, and willingness to ‘roll sleeves up’ when necessary

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