JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Position Overview
Join our HR Operations team as a HR Advisor, where you'll play a pivotal role in delivering exceptional employee experiences across the performance management lifecycle. You'll collaborate closely with Employees, Managers, HR Business Partners and Centres of Excellence to ensure consistent, compliant, and compassionate handling of critical employee matters.
Key Responsibilities
Driving proactive engagement and minimising business risk
Utilising technology to advance employee relations metrics
Developing training guides and best practices for line managers
Leading workforce growth and serving as local HR professiona
Facilitating local employee and line manager training programs
Performance Management Excellence
Manage routine performance improvement plans (PIPs) and probation reviews
Support lower risk misconduct cases, workplace grievances and dispute resolution
Facilitate employee departure processing and documentation
Ensure faster resolution of performance-related issues with consistent processes across teams
People Support & Compliance
Support TUPE (Transfer of Undertakings Protection of Employment) processes
Support lower risk disciplinary procedures and lead investigations into common workplace misconduct concerns
Coordinate absence management programs and support strategies
Process flexible working, workplace adjustments and wellbeing requests with sensitivity and compliance
Business Support & Collaboration
Partner with HR Business Partners on complex people performance matters
Support Reduction in Force (RIF) consultation activities and communications
Process support on routine client-requested employee relocations and off-site arrangements
Process Improvement
Identify opportunities to enhance employee experience through streamlined processes
Maintain accurate documentation and case management systems
Contribute to policy development and process standardisation initiatives
What You'll Bring
Strong understanding of employment processes and HR compliance requirements
Excellent communication and interpersonal skills for sensitive conversations
Experience in performance management, people operations, or HR functions
Detail-oriented approach with strong organisational and case management abilities
Collaborative mindset with ability to work effectively across HR teams
Skills & Competencies Leadership
Drive the growth of the workforce on the ground, serving as a local HR professional
Skilled facilitator, who can lead local and regional employee events, programs, etc.
Problem Solving
Ability to adjust styles of communicating to varying situations to ensure an inclusive environment
A passion to work with people across a variety of backgrounds teaching and learning from people across the organisation
Excellent organisational skills with a starter finisher mentality with acute attention to detail
Interpersonal Skills
Ability to adjust styles of communication to varying situations to effectively communicate with a diverse array of stakeholders
Ability to cultivate robust and meaningful relationships to serve as a trusted HR expert to employees and managers
An appetite for exceeding expectations within the business
Qualifications / Experience / Education
Bachelor's degree or equivalent experience (e.g., CIPD Accreditation, BS in human resources, business administration or vocational apprenticeship in a related discipline)
Experience working in a remote, matrixed, and geographically distributed organisation
Skilled team player who is able to communicate their thoughts clearly and effectively
London based, office 3 times per week
Scope of Role
UK & Ireland
Remit for all UK based employees
Collaboration with EMEA based colleagues
Systems Used
Workday
Microsoft Suite
This role offers the opportunity to make a meaningful impact on employee experience while developing expertise in critical HR operations within JLL's dynamic environment.
Location:
On-site –London, GBRIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
