Provide friendly, attentive front-of-house service from guest arrival to departure. Take and serve food and drink orders, handle payments, maintain cleanliness and hygiene standards, support busy service periods, and collaborate with kitchen and FOH teams to ensure excellent guest experiences.
We're looking for an enthusiastic Hospitality Assistant to join the opening team on a full time basis, at Yarrow, our brand new restaurant in the heart of Tunbridge Wells.
Yarrow is a fresh dining destination, open to both the public and our retirement village residents, serving great food and genuine hospitality in a stylish, welcoming setting. This is a fantastic opportunity to help launch a new restaurant, working alongside a passionate team dedicated to creating memorable experiences for every guest.
Alongside a competitive salary plus Tronc payments, you'll enjoy a better work-life balance than many traditional hospitality roles, thanks to our more sociable opening hours.
What you'll be doing- Delivering friendly, attentive service to every guest from arrival through to departure.
- Taking food and drink orders and serving meals and beverages to a high standard.
- Preparing and maintaining restaurant and bar areas, ensuring they are clean, organised and ready for service.
- Handling payments accurately and confidently using our till systems.
- Building positive relationships with residents, visitors and members of the public.
- Supporting the team during busy service periods to ensure a seamless guest experience.
- Maintaining high standards of cleanliness, food hygiene and health & safety.
- Working collaboratively with the kitchen and front of house teams to deliver exceptional hospitality.
- A genuine passion for hospitality and delivering excellent customer service.
- Previous hospitality or customer service experience is desirable but not essential, as full training will be provided.
- A friendly, positive and professional attitude.
- Strong communication skills and the ability to work well as part of a team.
- A willingness to learn and develop.
- Flexibility to work a rota that includes some evenings and weekends.
- Competitive salary plus Tronc payments.
- A great work-life balance with more sociable opening hours than many hospitality venues.
- Medicash healthcare plan.
- Pension scheme.
- 25 days annual leave plus bank holidays (pro rata for part time colleagues).
- Birthday leave.
- Reward and recognition schemes.
- Paid volunteering days.
- Ongoing training and development opportunities.
- The opportunity to be part of an exciting new restaurant from the very beginning.
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