Manages daily health club, fitness center, and spa operations within a hotel. Leads, trains, schedules, and supports team members; maintains guest service standards; assists with marketing, programming, merchandising, inventory, and financial tracking; and ensures compliance with health, safety, sanitation, and alcohol awareness regulations.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Health Club Manager, you’re not just supervising daily health club operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere's what you'll do during a typical day:
- Supervise health club operations: Manage and oversee the health club, fitness center, spa, operations
- Lead the health club team: Train, schedule, and supervise team members across fitness, spa, and guest service roles to ensure a seamless, high-quality guest experience
- Provide hands-on support: Step into staff roles as needed to maintain service continuity and uphold quality across all guest touchpoints
- Support business operations: Assist with marketing, merchandising, programming, inventory management, and tracking financial performance to drive engagement and efficiency
- Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
- Experience in the hospitality industry in a similar role is required
- Ability to read, write, speak and understand the English language to communicate effectively with guests and team members.
- Understanding of good health habits in terms of exercise and nutrition.
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
- Basic mathematical comprehension to understand and interpret numbers as they apply to operations in hotels and health clubs.
- Must possess strong organizational skills and strong leadership capabilities
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Hilton London, England Office
London, United Kingdom
Hilton Watford, England Office
Maple Court Central Park, Reeds Crescent, Watford, United Kingdom, WD24 4QQ
Similar Jobs at Hilton
Software • Hospitality
Provides friendly and efficient food and beverage service to hotel guests. Responsibilities include explaining menu items and promotions, taking and entering orders into the POS system, delivering food and drinks, maintaining a stocked and organized service station, and following health, safety, sanitation, and alcohol-awareness regulations.
Top Skills:
Point-Of-Sale (Pos) System
Software • Hospitality
Supports food and beverage marketing campaigns, seasonal promotions, events, social media, email campaigns, menus, and promotional materials. Coordinates with hotel operations, creative teams, agencies, suppliers, and internal partners. Tracks campaign performance, maintains marketing calendars and records, processes invoices, and prepares basic reports to improve future marketing activities and guest experiences.
Software • Hospitality
Provides in-room food and beverage service for hotel guests. Takes and enters orders into the point-of-sale system, delivers meals promptly, explains menu items and promotions, maintains a stocked and sanitary service station, and follows health, safety, sanitation, and alcohol-awareness regulations while creating positive guest experiences.
Top Skills:
Point-Of-Sale System
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
