Head of Risk Governance & Insight

Location: Basingstoke (Hybrid working, 3 office days per week)

Employment Type: Permanent, Full Time

Why Join Us?

• Annual bonus, cash-car allowance and private medical insurance
• Play a pivotal leadership role in shaping enterprise risk governance and strengthening how risk informs strategic decision making across The AA.
• Work closely with Executive leadership and Board governance forums, providing the insight, independent challenge and oversight that support effective business decisions.
• Lead and develop a team of risk professionals, driving improvements in risk intelligence, control effectiveness and enterprise risk management maturity.

For over a century, The AA has been keeping Britain moving. Today, millions of drivers trust us to be there when it matters most, and we're equally committed to supporting the people who make that possible. With a 4.5-star Glassdoor rating, we've built a culture where colleagues are empowered to grow, collaborate and make a real impact for our customers on every journey. Which has been recognised by Sunday Times “Best Places to Work” for the last two years. 

This is the Job

We're looking for a Head of Risk Governance & Insight to join our Group Risk and Compliance function, leading how enterprise risk is identified, assessed, challenged and communicated across The AA.

Reporting to the Director of Enterprise Risk, you'll play a critical leadership role in providing a clear, forward looking and evidence-based understanding of our enterprise risk profile, control effectiveness and emerging exposures. You'll bring together complex risk and business information, translating it into meaningful insight that supports Executive and Board level decision making.

Leading a small team of risk professionals, you'll oversee enterprise risk governance, reporting and analytical capabilities, while building trusted relationships with senior stakeholders across the organisation. Through credible independent challenge, strong commercial judgement and a focus on continuous improvement, you'll help strengthen our risk management maturity and ensure risk considerations remain central to strategic and operational decisions.

Key Responsibilities

• Lead the development and oversight of The AA's enterprise risk profile, bringing together risk, control, assurance, incident and business information to identify material exposures, emerging threats, interconnected risks and areas requiring management attention.
• Oversee enterprise risk reporting and governance for senior leadership, Executive committees and Board forums, ensuring complex information is translated into clear, commercially relevant insights, recommendations and effective management actions.
• Provide oversight and independent challenge of risk appetite, key risk indicators and control effectiveness, assessing assurance evidence, identifying material control weaknesses and ensuring appropriate escalation, remediation and accountability.
• Establish a forward-looking approach to enterprise risk intelligence, using quantitative and qualitative analysis, scenario assessment and emerging risk monitoring to identify trends, root causes, concentrations and changing exposures.
• Build influential relationships with senior leaders across the business, providing credible, constructive challenge on risk decisions, control weaknesses and management responses while supporting effective governance and risk informed decision making.
• Lead, coach and develop a high performing team of risk professionals, setting clear priorities and driving continuous improvement in risk governance, reporting, analytical capability and enterprise risk management maturity.

What Do I Need?

You'll Bring

• Significant enterprise risk management experience within a large, complex organisation, ideally operating in a regulated environment, with a strong understanding of risk identification, assessment, risk appetite, key risk indicators, assurance and enterprise risk governance.
• Strong expertise in risk and control oversight, including assessing control design and operating effectiveness, interpreting assurance findings, identifying material weaknesses and constructively challenging management actions and remediation plans.
• Proven experience leading enterprise risk reporting and governance, with the ability to produce and present clear, insightful and actionable risk information to senior leadership, Executive committees and Board level audiences.
• Advanced analytical and strategic risk capabilities, combining quantitative and qualitative information to identify trends, root causes, emerging threats and interconnected risks, alongside experience of scenario analysis and evaluating the quality and reliability of supporting risk data.
• Exceptional senior stakeholder engagement and influencing skills, with the credibility, independence and commercial judgement to challenge senior leaders constructively, influence decisions and drive meaningful management action without relying on direct authority.
• Demonstrable leadership experience within a risk function, including developing and coaching teams, strengthening risk management practices and driving improvements in governance, assurance and reporting, alongside a strong understanding of the three lines model and regulatory expectations.

Belonging at The AA

At The AA, we value the unique perspectives, experiences and ideas that our people bring. We've nurtured a workplace where everyone feels valued, respected and empowered to do their best work.

Through our employee communities and inclusion initiatives, we’ve created opportunities for people to connect, share experiences and influence positive change across the business. This is a place where your voice matters and where you can belong, grow and succeed.

Driven by People, Rewarded by Benefits

We believe in rewarding our people. That's why we offer a comprehensive benefits package including;

• 25 days' annual leave plus bank holidays, the option to buy additional holiday
• Up to 7% employer pension contribution
• Free AA breakdown membership from Day One with 50% discount for family and friends, discounts on AA products including car and home insurance
• 24/7 GP access and wellbeing support for you and your family
• A wide range of employee discounts, including our popular car salary sacrifice scheme

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