As Head of Risk Framework, you lead the risk management framework, oversee risk reporting, manage ORSA processes, and engage with stakeholders while ensuring compliance with regulations.
As Head of Risk Framework, you will report to the Director of Risk & Governance and lead a team of three Risk Managers and one Risk Analyst. You will own the organisation’s risk management framework end‑to‑end — ensuring it is robust, proportionate, forward‑looking and aligned to regulatory expectations and industry best practice.
You will also lead the ORSA process, oversee high‑quality risk reporting to Executive and Board committees, and act as a senior advisor on risk governance, appetite and emerging risks.
This is a role for someone who enjoys both strategic thinking and hands‑on leadership, with significant exposure to senior stakeholders across the business.
Key Responsibilities
Enterprise Risk Management Framework
Own and continually enhance the organisation’s risk management framework, including appetite, taxonomy, governance and policies.
Ensure alignment with strategy, regulatory expectations and emerging best practice.
Lead periodic framework reviews, embedding lessons from incidents, stress testing and regulatory feedback.
Risk Reporting & Oversight
Risk Reporting & Oversight
Oversee production of clear, insightful and decision‑useful risk reporting for Executive Committees, the Risk Committee and the Board.
Ensure reporting highlights key exposures, trends and emerging risks, and links risk profile to appetite and strategy.
Drive continuous improvement in reporting quality and presentation.
ORSA Leadership
ORSA Leadership
Own and coordinate the ORSA process, ensuring strong articulation of risk profile, capital needs and forward‑looking solvency.
Support scenario design, stress testing and reverse stress testing.
Act as a key point of contact for regulators and internal stakeholders.
Governance & Stakeholder Engagement
Governance & Stakeholder Engagement
Advise Executives and Board members on risk framework and risk profile matters.
Build strong relationships across Finance, Capital, Actuarial, Compliance, Internal Audit and first‑line teams.
Promote a strong risk culture and practical understanding of the framework.
Regulatory & Assurance Support
Regulatory & Assurance Support
Ensure the framework and reporting meet regulatory expectations.
Support regulatory reviews and inspections relating to risk management and ORSA.
Provide input to internal/external audit and oversee remediation where require
Skills, Knowledge and Expertise
Essential Experience
Senior‑level experience in enterprise risk management within Lloyd’s or a regulated financial services environment.
Deep understanding of risk frameworks, Board‑level reporting and ORSA best practice.
Proven ability to influence and challenge at Executive and Board level.
Strong analytical and written communication skills, with the ability to translate complex risk concepts into clear insights.
Desirable
Desirable
Experience engaging directly with regulators.
Knowledge of capital, solvency or stress‑testing frameworks.
Professional qualifications such as IRM, CII, CFA or actuarial credentials.
Benefits
As well as a competitive salary, discretionary annual bonus, and a minimum 27 days of annual leave (with the option to buy more), you will also get an excellent benefits package, including flexible, hybrid working, private health insurance, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay.
You will also have access to company volunteering days, an Electric Vehicle (EV) leasing scheme, an employee assistance programme with retail discounts and savings, a generous employee referral scheme and regular sports and social events.
About
PoloWorks is the leading provider of UK-based support services to the insurance market. We have built a strong reputation as dedicated and dependable experts in our field. We pride ourselves on our ability to be flexible, responsive, and knowledgeable.As a leading service support company and turnkey managing agency, our clients choose us because our staff not only have the expertise but also a profound affinity with their business challenges. Our mission is to support, inspire, and develop the insurers of today and tomorrow.Our clients, whether digital start-ups or well-established organisations, rely on the PoloWorks team to develop and strengthen their businesses. Our clients' goals are our goals. As such we design and deliver bespoke solutions to their specific business challenges.Recognised as a Great Place to Work certified company and listed among the Best Workplaces in Financial Services & Insurance, PoloWorks is proud of its positive culture and commitment to its people. With offices in London and Cheltenham, PoloWorks has ambitious growth plans, offering exciting opportunities for anyone joining us on the next phase of our journey.It's our mission to unleash the potential in every team, and we know that teams perform best when they are diverse and every team member feels that they belong. It is the unique contributions of all PoloWorks colleagues that drive our success, and we are committed to building an inclusive culture where everyone is empowered to do meaningful work and are recognised for their efforts. To that end, we are committed to providing an environment free of discrimination for everyone.
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