Head of Product, Multi-Product Experience

Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks.

At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts.

We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better.

The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy 📈 Come and join a mission that matters!

[Read our Impact Report] | [See our Trustpilot]

📍 London (Hybrid) | 🤝 3 days in the office | 💰 Competitive Salary + Benefits

We've grown from a single product business offering our customers a loan every couple of years into a multi-product financing and spending business with which they interact with every day. That means we need to ensure we deliver a seamless lifetime customer experience across our products.

This role owns the strategy behind that experience, and the outcomes it drives. You report to the VP Product, running the Multiproduct Experience Product team as part of the company's core Product and Design leadership.

As our Head of Product for Multi-product Experience, you'll:

• Set the vision and strategy for how our customer experience needs to evolve to maximise the impact of our product line plans and the overarching product vision.

• Build the capabilities and journeys that are used by multiple product lines & internal teams to ensure we are delivering a seamless experience for our customers.

• Lead and develop a team of Product Managers and support the growth and development of the culture within the broader Product team.

• Partner closely with Engineering, Product & broader leadership across the business to ensure you are maximising the impact you and your team have.

• 7+ Years of relevant experience in product management building high-quality consumer grade multi-product customer experiences

• Strong experience of partnering with Design and Engineering

• Led and developed teams of Product Managers to deliver value for customers and the business

• AI-native. You've built with Claude Code or Codex or similar, and you bring that into how the team designs and builds.

• Strong communication and interpersonal skills - ability to work effectively and collaboratively with individuals from different parts and levels of the organisation with different backgrounds and perspectives.

• Passionate about Funding Circle’s mission and values.

• Experience in Fintech, ideally lending.

• A track record of customer experience transformation

• Both consumer and SME exposure.

We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you.

We back you to build an incredible career and by joining us, you'll be part of one of The Sunday Times Best Companies to Work For 2026! As a flexible-first employer, we use a "best of both" approach. We’ll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us!

Our Circler Proposition focuses on five areas:

• Flexibility: We provide a benefit allowance you can tailor to your own life and family.

• Health: This includes private medical and dental, health assessments, and access to a digital GP.

• Wealth: We offer life assurance, share schemes, and financial coaching.

• Development: You get a dedicated annual learning allowance to help you level up.

• Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans.

We also have award-winning parental leave policies. We're here to support you through the big life moments, from fertility treatments to new additions to the family.