Head of Product Design

Posted 6 Hours Ago
Be an Early Applicant
London, Greater London, England
7+ Years Experience
Big Data • Marketing Tech • Analytics
The Role
Seeking a Head of Design to manage UX from concept to delivery, oversee customer experience excellence, and lead a team of UX specialists in designing and implementing clear and optimized user journeys.
Summary Generated by Built In

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com

Job Description

We are looking for a Head of Design. Reporting into the Chief Product Officer, you will manage UX from concept to delivery, supporting and linking Brand and Marketing to Technology. You will oversee the delivery of customer experience excellence in creating clearer user journeys and the design assets that sit behind them from concept to Tech readiness. You will also lead a growing team of UX specialists that aim to design and implement simple, clear and optimised journeys and creative assets that reduce time to value for customer

Responsibilities:

  • Team leadership: Build, and manage a team of designers, promoting a collaborative environment. Conduct regular performance reviews, set clear goals, and provide professional development opportunities.
  • Develop and implement design strategies that align with our goals and customer needs
  • Deliver customer journey designs and screens, helping customers realise value faster including graphics, copy and notifications and event driven engagement for primary products and new propositions.
  • Maintenance and evolution of a centralised design system that increasing reduces design effort and technical deployment cycles across all channels.
  • Always promote better user experience on App/mobile and web.
  • Collaborate with engineers, including on the front end, to ensure the feasibility and implementation of design solutions.

Qualifications

  • Wealth of experience designing software products.
  • Experience in line managing and coaching designers.
  • Experience App consumer-facing industries.
  • Proficiency in creating prototypes in Figma, both high and low fidelity.
  • Experience in user experience design and user interface design using modern design tools.

Additional Information

Benefits package includes:

  • Hybrid working
  • Great compensation package and discretionary bonus plan
  • Core benefits include pension, bupa healthcare, sharesave scheme and more
  • 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunit

Internal Grade: C

#LI-DS1 #LI-Hybrid

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Top Skills

Figma
The Company
HQ: Costa Mesa, CA
16,292 Employees
On-site Workplace
Year Founded: 1980

What We Do

Experian unlocks the power of data to create opportunities for consumers, businesses and society.

During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity.

We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime.

For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done.

Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow.


About Experian:

Bringing data to life requires creativity, passion, flexibility and expertise.

We want you to share in our success. That's why we offer rewards that recognise great performance.

Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career.

Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.

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