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Ohme

Head of Partnership Operations

Posted 2 Days Ago
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In-Office
London, Greater London, England, GBR
Senior level
In-Office
London, Greater London, England, GBR
Senior level
Lead and scale Ohme's global partnership operations by owning AI-powered lead scoring and CRM, driving sales conversion, managing dealer support and campaign teams, aligning cross-functional stakeholders, and implementing scalable systems, reporting and analytics to optimise commercial performance.
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Ohme is on a mission to accelerate the global transition to clean, affordable energy. We do that by serving as an integrated hardware and software smart-grid platform, focused on the residential EV charging market.

The worlds of energy, transport and artificial intelligence are colliding and Ohme is at the heart of this new era. By using technology and data integrations to connect cars, chargers, people, energy providers and more, Ohme has a powerful platform that puts the consumer at the core.

Ohme has been selling its chargers to consumers since mid 2019 and has had exponential growth since. We are now operating in multiple countries and have partnerships with the likes of VW, Mercedes, Octopus Energy, and other innovative brands.

We are scaling up the business and are building out the team for rapid growth. If you’re interested joining a fast-growing cleantech venture on a data and AI-first journey to speed up the global transition to clean, affordable energy, read on!

Ohme is growing rapidly across international markets, and we're looking for a Head of Partnership Operations to build and lead the commercial infrastructure that powers that growth in the sector. This is a high-impact role at the centre of our Mobility function, responsible for converting opportunities into outcomes, optimising operational performance, and ensuring our commercial teams have the systems, processes, and insight they need to succeed. You'll take ownership of our AI-powered lead management capability, drive conversion performance across multiple channels, and establish this as a scalable global function.
If you enjoy solving complex operational challenges and building systems that help teams perform at their best, this role offers significant scope and visibility.  You'll be a natural communicator who thrives at being the heart of a high performing team.

This is a hybrid role with 3 days in-office working and 2 days work from home.
What You'll Be Doing

  • Own and continuously improve Ohme's AI-powered lead scoring, qualification, and customer engagement platform.
  • Lead sales operations performance across lead conversion, CRM effectiveness, customer journeys, and installation outcomes.
  • Leading a team that provide best in class Dealer Support & Campaign Management 
  • Act as the HQ operational centre of the Mobility function, aligning teams across Partnerships, Marketing, and Operations to deliver commercial objectives.
  • Own performance reporting, commercial analytics, and operational metrics, ensuring data drives decision-making and continuous improvement.
  • Build scalable systems, standards, and processes that can be deployed across Ohme's international markets as we grow.
Who You Are
  • 6years+ leading sales and commercial operations, or revenue operations leader with a track record of driving measurable business performance.
  • Highly analytical and data-driven, with strong experience managing CRM platforms, pipelines, reporting, and operational processes.
  • Comfortable owning complex systems and using technology, automation, and AI to improve efficiency and outcomes.
  • A pragmatic and natural communicator who can influence stakeholders and bring teams together around shared goals.
  • Commercially minded, with a deep understanding of conversion, customer acquisition, partner performance, and operational delivery.
Benefits

You’ll get to work in a fast-paced and rapidly growing scale-up with global ambitions that is cutting edge, passionate about sustainability and seeks to make the world a better place.  

Our benefits:

  • Competitive salary and bonus
  • London Office - 3 days a week in the office
  • Private Health Insurance
  • Pension Scheme
  • Life Assurance Scheme with death in service benefit of 4x salary
  • Income Protection Scheme for long term illness
  • Ride to Work Scheme
  • Payroll Giving Scheme
  • Season Ticket Loan to spread cost of travel over 12 months
  • Eye Test every 2 years

Ohme is an equal opportunity employer. Diversity, Equity and Inclusion are at the heart of what we do and we encourage a culture where everyone can be themselves at work. We actively seek out a diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed and to feel included.

HQ

Ohme London, England Office

125-130 The Strand, London, United Kingdom, WC2R 0AP

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