Head of Global CRES Portfolio and Workplace

Job Title: Head of Global CRES Portfolio and Workplace

Permanent

Location: London

About us

With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future.

Join us to create a career worth celebrating!

About the role

The Global CRES portfolio in Diageo consists of 117 offices, 150 Supply sites (Breweries, Distilleries, Brand Homes, Bottling Plants, Warehousing etc) plus other which includes 60+ residential properties and significant land holdings. We run a thin client, fully outsourced model with two global partners – JLL and Sodexo.

The Head of Global CRES Portfolio and Workplace is responsible for supporting the Global Head of CRES in the delivery of the CRES Strategic Ambition, and for leading our key pillars of Workplace Experience and Portfolio Optimisation. The purpose of the role is as follows:

• Support the Global Head of CRES in the tracking and delivery of the CRES Global Strategic Ambition: to create inclusive and sustainable workplace services and spaces that drive connections and inspire our colleagues to do their best work.

• Design and oversee delivery of the Global Supply Partner Strategy – for both IFM and Real Estate (RE) - Lead on Supply Partner Operational Excellence - service risk, performance reporting, consistency and quality

• Own Workplace Experience globally for CRES – in all our workplace types, both existing services and as we look to expand into new areas of broader colleague experience

• Lead the Portfolio Optimisation reviews and reporting for Diageo, identifying asset opportunities – oversee disposals, new acquisition and fit-outs.

• Foster a culture of creativity, innovation and resilience, delivering continuing best practise and capability enhancements across the CRES Team and our outsourced partners

Key responsibilities

 CRES Strategic Ambition

• Delivery of our Strategic Ambition and Vision, with particular focus on Workplace Excellence and Portfolio Optimisation

• Partner in the design and evolution of the CRES Strategy roadmap and implementation tracking/reporting. Drive the communication of the CRES Strategy to our key collaborators.

Workplace Experience Excellence

• Drive continued best practice & innovation in our global IFM delivery, sharing/adapting internal/external perspectives, with a focus on opportunities for broader service linkage.

• Lead global IFM governance, ensure appropriate consistency, performance and escalation

Portfolio Optimisation

• Lead periodic portfolio and asset-class reviews, identifying and oversee opportunities in regional delivery. Prepare business cases for senior stakeholders as required, plus data insights

Building Outstanding Relationships

• Develop and maintain trusted productive relationships with Senior Stakeholders, including Market Execs, HR leaders, Site Leads, Procurement and senior personnel for key supply partners.

• Build and maintain strong relationships with internal/external CRES peers to share insights and best practice and ensure continuous improvements/innovation

Governance, Spirit of Progress

• Embed best practice in IFM, RE, Projects and Partnership behaviours.

• Ensure compliance with Diageo & CRES standards and policies, ensure CRES Partner Governance

• Diageo’s Spirit of Progress targets met

Experience, skills and capabilities required

• Extensive leadership experience in global CRES functions

• Proven experience in the strategic management of outsourced CRES services, incl IFM services / RE across global markets, with clear understanding of contract models, performance measures

• Successful experience of global CRES change projects, RE & IFM outsourced services across multiple geographies / diverse collaborators

• Experience of Transactions and Portfolio Optimisation strategies in a large mixed-use portfolio

• Experience of CRES Risk Management activities, and portfolio and risk metrics

• Awareness of Sustainability aspects of IFM and RE services, plus Capital Project delivery

• Experience in and / or a good understanding of a global PLC organisation

• Excellent communication and influencing skills, with a passion for developing strong relationship

• Highly self-motivated and pro-active, ability to be bold and act with agility and with a clear focus on excellence

• Ability to align key collaborators with potentially conflicting priorities across diverse markets and to effectively challenge senior stakeholders

• Proven track record in leading and inspiring a team of inhouse and outsourced colleagues

Working With Us

Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one.

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, approaches, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you!

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