Head of Engineering Test Services

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department OverviewThe Head of Engineering Test Services will lead the System Integration and Test team which is responsible for verification, validation and testing of new solutions and software releases prior to deployment in the field. The team is responsible for operation and management of the reference testing environment, testing third party supplied devices and applications and supporting the engineering teams to verify products and solutions.
Job Description

This role is primarily remote with the expectation of attending our Rugby offices on an ad hoc basis.

The Head of Engineering Test Services leads and manages a team responsible for the planning, development, execution, and maintenance of comprehensive testing strategies and services across all engineering functions. This role is crucial in ensuring the quality, reliability, and performance of our products and services before release.

The ideal candidate is a highly experienced testing professional with a proven track record in driving test automation initiatives and a strong understanding of software development lifecycles, testing methodologies, and team leadership. This individual will be responsible for driving innovation in testing practices, building high-performing teams, and fostering a culture of quality throughout the organisation.

Responsibilities:

• Manage functional teams to design, develop, and implement test programmes for business and Home Office contracts enhancing complex mobile communication systems. 

• Lead teams in collaboration with suppliers and customers to develop test programmes, addressing significant risks and complex integration issues.

• Lead technical and commercial negotiations autonomously, using sound judgement on testing services with suppliers, authorities, and customers, making decisions to secure new business opportunities

• Ownership and accountable for the establishment of large scale test environments (equipment cost in excess of £12M) and the day to day operation and maintenance required to provide high quality reliable effective integration and testing services business wide, including management, scheduling and delivery of third party supplier testing services through application of best practice test governance and regulatory policies

• Responsible for establishing large-scale test environments and managing daily operations and maintenance activities to ensure high-quality integration and testing services are delivered at minimal cost. This includes overseeing, scheduling, introducing test automation, and delivering third-party supplier testing while adhering to governance and regulatory policies

• Manage and direct multiple test teams, overseeing organization, communication, and monitoring.

• Delegate complex testing tasks to engineering leads and experts to ensure delivery aligns with the agreed test policy regarding time, quality, and cost.

• Provide specialist test resources, undertake planning, and risk identification to ensure effective and efficient testing strategies are developed and objectives delegated down to individuals to meet business goals 

• Anticipate testing service issues and risks by understanding the testing principles, customer expectations, and business objectives. This includes conducting commercial and legal negotiations with support from relevant business units with third-party equipment suppliers to resolve technical conflicts. 

• Contribute to business objectives by providing strategic direction and recommendations, implementing process quality improvements for service acceptance with Test Authorities. Influence internal and external decisions by partnering with customers and suppliers, building relationships, and addressing regulatory issues.

• Implementing organizational changes in the test team to align with business growth and new opportunities. Developing individuals' skills for future growth through coaching, training, mentoring, and performance evaluation to foster a strong business culture.

• Financial management of headcount and project test budgets involves forecasting, conducting reviews, and controlling expenditure within the test team to enhance profitability and meet business financial targets.

• Develop testing strategies for business evaluations and ensure adherence to policies. Attend necessary meetings to perform testing services and support business growth through technical consultancy and presentations to secure stakeholder agreement.

• Responsible for accrediting and certifying software/hardware releases for operational networks, collaborating with MSI global technical teams. Key technical and commercial decisions, adapting to changes, and empowering direct reports during system integration and test delivery of major enhancements are essential.

Basic Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field; Master's degree preferred.
• 10+ years of experience in software testing, with at least 5 years in a management or leadership role, and a demonstrated history of successfully implementing and scaling test automation initiatives.
• Proven experience leading and mentoring high-performing test engineering teams with a focus on building automation expertise.
• Deep understanding of various testing methodologies (e.g., Agile, Waterfall, DevOps).
• Experience with performance, security, and usability testing, including the automation of these testing types.
• Excellent communication, interpersonal, and presentation skills.
• Ability to manage multiple projects simultaneously and prioritise effectively.
• Strong analytical and problem-solving skills.

Advantageous to have:

• Experience with Telecommunications Network Testing.
• ISTQB or similar testing certifications.

IMPORTANT

Ability to attain NPPV3 and SC clearance. Must be a resident of the UK for a minimum of 5 years to obtain.

In return for your expertise, we’ll support you in this new challenge with coaching and development every step of the way. Also, to reward your hard work you’ll get:

• Competitive salary and bonus schemes.
• Two weeks additional pay per year (holiday bonus).
• 25 days holiday entitlement + bank holidays. 
• Attractive defined contribution pension scheme.
• Employee stock purchase plan.
• Life assurance.
• Enhanced maternity and paternity pay.
• Career development support and wide ranging learning opportunities.
• Employee health and wellbeing support EAP, wellbeing guidance etc.
• Carbon neutral initiatives/goals.
• Corporate social responsibility initiatives including support for volunteering days.
• Well known companies discount scheme.

#LI-KTB

Travel Requirements10-25%
Relocation ProvidedNone
Position TypeExperienced

Referral Payment PlanYes

CompanyAirwave Solutions Limited

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].