Head of Digital Trading
We’re Sky, a global entertainment brand and a proud subsidiary of the Comcast Group. Our top-quality shows, breaking news, innovative technology, and must-have products are the results of exceptional project management. Joining Sky means joining a global network where excellence in project execution meets opportunity.
We believe in better. And we make it happen.
Better content. Better products. And better careers.
Department Overview
You'll be joining us at an exciting time for the Digital Marketing and E-commerce team for Sky, focused on growing our Digital route to market, creating value through digital innovation, managing c£2.5bn eCommerce business in UK and Ireland. You will collaborate across multiple stakeholder groups within Sky and our partners to drive understanding and transformation of digital performance at Sky.
Objective
To build a coherent narrative of Digital Performance across all products and align with stakeholders across functional areas. To collaborate and lead across Digital, Commercial, Trading and Data team in order to drive data literacy and digital performance culture.
What you’ll do
- Own the trading forums for the Digital Marketing and Ecommerce team ensuring the digital trading team represent digital performance at the appropriate forums, presenting the digital performance story and plans to grow sales, attachment, revenue and retention.
- Work with commercial and trading teams to understand drivers of KPIs across Demand , Conversion , Attachment etc. across products
- Chair Digital Trading meetings; ensuring all enquiries ladder up to coherent narrative for the Executive Trading meeting. The HoD of Digital Trading holds the relevant teams impacting digital performance accountable for the progress they are making towards our quarterly, annual and LRP goals.
- Planning, including analysing current course and speed as well as doing the work, thinking and planning towards our go faster ideas and opportunities
- Working with the whole of Digital Marketing and ecommerce and our vertical partners to layout our quarterly plans. Collaborating closely with digital marketing to determine the spend and strategy to meet the targets as well as identifying all the key levers in the quarter required to deliver performance.
What you’ll bring
- Extensive experience managing digital and ecommerce KPIs, reporting and insight to drive digital growth and ecommerce funnel performance.
- A deep understanding of telecoms or subscription customer lifecycle and growth related KPIs.
- Already operating as an experienced Head of Department; excellent stakeholder management skills.
- Excellent storytelling with data; seasoned at simplifying performance insight, boiling it down to the key performance driving trends; ability to inspire action based on data insight.
- Leadership skills – proven track record managing a team of ambitious individuals as well as peers to work together to achieve shared KPIs.
- Already experienced in operating effectively in a matrix organisation and managing complex deliveries to tight deadlines.
- Experienced at translating and presenting complex data & insight to both internal and external colleagues at all levels
- Strong analytical background, with good knowledge of data exploration and presentation techniques, including ability to articulate complex digital concepts with non-technical functions.
- Understanding of digital marketing performance, ecommerce engagement and conversion measurement.
- A dynamic leader motivated to develop a high performing team culture within the team.
The rewards
There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:
- Sky Q, for the TV you love all in one place
- The magic of Sky Glass at an exclusive rate
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- A wide range of Sky VIP rewards and experiences
Inclusion
Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. We also know that everyone has a life outside work, so we’re happy to discuss flexible working!
We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Where you’ll work:
Osterley
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.
On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.
Why wait?
Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
