Head of Desk

Posted 13 Hours Ago
Be an Early Applicant
London, Greater London, England
Senior level
Payments
The Role
As Head of Desk, you will manage a team of Business Development Managers, develop go-to-market strategies, and drive new business acquisition primarily in the SME and Corporate sectors. Responsibilities include engaging new prospects, fostering client relationships, and ensuring a deep understanding of market dynamics to meet client needs while meeting personal revenue targets and team objectives.
Summary Generated by Built In

 

Head of Desk - London 


In your role as Head of Desk, you will: 

  • Lead/Manage a team of up to 5 Business Development Managers, determining the GTM strategy for your team across the UK. 
  • You will also be an accomplished salesperson yourself, as you will still have personal revenue targets that make up the majority of the variable pay element for this role (90%).  You will also earn some revenue based on your team's success (10%). 
  • Initial prospecting activities within the SME and Corporate sector will entail identifying and engaging new prospects to Convera through proactive prospecting activities, attending self-identified and company supported industry and geographical networking events, independently handling leads through the sales process, client set up and early transactions; meeting specific targets at each stage. 
  • Prospecting will be tailored to both geographical allocation and/or industry specialisation and will include targeted regional areas mainly incorporating SME and Corporate clients. 
  • Maintain and develop knowledge across specific industries or regions as a subject matter expert, 
  • Work across internal teams to provide tailored solutions for clients and articulate how our products and services can best solve the challenges they face. 
  • Maintain understanding of the FX market, compliance and legislative requirements and broader business/economic landscape to enhance your ability to meet and anticipate client requirements. 
  • Utilize internal relationship teams and relevant management to close sales opportunities. 
  • Identify and develop key referral partnerships/ circle of influence relationships with associated organisations, partners and advisors of our prospective clients. 
  • Account Management – as well as attracting new business, you will continue to manage new customers through to transition stage to our dealing desk. 


You will ideally have: 

  • Because this role manages a team, it is crucial that you come with prior exposure to the Foreign Exchange (FX) or payments industry. Your application will not be shortlisted if you do not have this experience. 
  • While our preference is that you have been an existing leader, we are willing to consider candidates who have a strong sales background and looking for their first managerial position. 
  • Understanding of consultative sales principles and adept at executive corporate level negotiations and building long-term client relationships. 
  • Independent self-starter with a tenacious approach to new business acquisition, 
  • Ability to work autonomously in developing new business growth whilst liaising with internal account managers to effectively manage the continuity of our customer relationships. 
  • Established networks in regional markets, industry verticals and associated customer influencers including consultants and accountants. 
  • Highly self-motivated and confident, with high integrity and tenacity to outperform the competition 
  • Contribute to a positive team environment and fully embrace diversity. 
  • Fluent English, and excellent communication/presentation skills across all media, as well as ability to use technology (e.g. MS Office, web conferencing, search engines, reporting tools and sales automation platforms such as Salesforce). 
  • Financially astute with knowledge of business needs/concerns, as well as the commercial impact of global news and events. 
  • Degree level or above preferred or significant professional experience 

 

About Convera: 

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. 

Our teams care deeply about the value we bring to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. 

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. 

We offer an abundance of competitive perks and benefits including: 

  • Market competitive monthly gross salary, plus commission based on success 
  • Great career growth and development opportunities in a global organization 
  • A hybrid approach to work (3 days in the office required) 
  • Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption, bereavement, military) 
  • Paid volunteering opportunities 

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential. 

 

 

The Company
HQ: Seattle, WA
1,469 Employees
On-site Workplace

What We Do

Convera is one of the largest non-bank, B2B cross-border payments companies in the world. We bring people, technology, and commerce together to help companies of all sizes navigate the future of global commerce. More than 30,000 customers, including small business owners, enterprise treasurers, educational institutions, and financial institutions, rely on our services to manage international payments and minimize currency risk.

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