We're ASOS, the online retailer for fashion lovers all around the world.
We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgement, and channel your creativity into a platform used by millions.
Everyone needs some help showing up as their best self. We're Disability Confident Committed - let our Talent team know if you need any reasonable adjustments throughout the recruitment process.
Job DescriptionAt ASOS, data and trust are fundamental to how we serve millions of customers around the world. As our Head of Privacy & Compliance, you'll lead our global privacy and compliance agenda, acting as ASOS's Data Protection Officer (DPO) and trusted advisor to senior leaders across the business. This is a high-profile leadership role with responsibility for ensuring our approach to privacy, data protection and compliance is commercially focused, practical and fit for a fast-moving global retailer.
You'll partner with teams across Technology, Data, Marketing, Supply Chain, Procurement, People and Commercial functions, helping them navigate complex regulatory requirements while enabling innovation and growth. Alongside leading our Privacy team, you'll oversee the Compliance function, shaping frameworks, governance and policies that support ASOS's continued success.
The Details
- Act as ASOS's independent Data Protection Officer, ensuring compliance with UK, EU and global privacy requirements.
- Provide strategic, commercial privacy and compliance advice that enables business growth while managing risk.
- Lead the development and delivery of ASOS's global privacy and compliance frameworks, policies and governance programmes.
- Partner with stakeholders across the business to embed strong privacy, ethics and compliance practices into everyday decision-making.
- Oversee regulatory engagement, audits, investigations and compliance reporting, including updates to senior leadership, Audit Committee and Board.
- Lead the response to significant privacy incidents, data breaches and regulatory matters.
- Drive privacy-by-design principles across products, technology and customer-facing initiatives.
- Shape ASOS's approach to emerging privacy, compliance and regulatory developments through proactive horizon scanning.
- Lead the development of ASOS's AI Governance Framework, ensuring responsible and effective use of AI across the business.
- Build and develop high-performing teams, ensuring resources are focused on the most critical business priorities.
- Act as a trusted business partner and "critical friend", balancing customer, commercial and regulatory considerations.
- Supporting our culture by championing Diversity, Equity & Inclusion strategies.
We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. That's why our approach to working together includes spending at least 3 days a week in the office. It's a rhythm that speeds up decision-making, helps ASOSers learn from each other more quickly, and builds the kind of culture where people can grow, create, and succeed.
QualificationsAbout You
- Significant experience leading privacy and data protection programmes within a complex, global organisation.
- Deep expertise in privacy legislation and regulatory requirements, with experience acting as a privacy subject matter expert.
- A proven ability to translate complex legal and technical concepts into practical, commercial advice.
- Strong leadership, influencing and stakeholder management skills, with experience working across multiple business functions.
- Experience engaging with regulators and leading responses to investigations, enquiries and remediation programmes.
- Knowledge of digital privacy, customer data, cookies, tracking technologies and data-driven business models.
- Experience building governance, risk management and compliance frameworks.
- Comfortable operating in a fast-paced, evolving environment with competing priorities.
- Data Privacy certification (such as IAPP or equivalent) would be beneficial.
- Experience within e-commerce, retail, technology or a listed business would be advantageous.
- Someone who is excited by the opportunity to build, influence and make a meaningful impact.
BeneFITS'
- Employee discount (hello ASOS discount!)
- Employee sample sales
- 25 days paid annual leave + an extra celebration day for a special moment
- Performance-related bonus
- Private medical care scheme
- Opportunity for personalised learning and development experiences that help you thrive and grow in your career
Why take our word for it? Search #InsideASOS on our socials to see what life at ASOS is like.
ASOS London, England Office
Hampstead Rd, London, United Kingdom, NW1 7FB
ASOS Watford, England Office
Hercules Way, Leavesden, Watford, United Kingdom, WD25 7GR
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