Head of Commercial & Major Accounts UK&I

Posted 11 Hours Ago
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London, Greater London, England
Expert/Leader
Artificial Intelligence • Information Technology • Software
The Role
The Head of Commercial & Major Accounts oversees the sales strategy for the UK&I region, focusing on value-driven sales in the SaaS space. Responsibilities include managing a sales team, developing segmentation strategies, driving revenue growth, and engaging with key business stakeholders.
Summary Generated by Built In

Zoom is looking for an experienced and results driven sales leader to manage the Commercial & Majors Segment for UK&I, with experience in the SaaS technology space and Cloud Phone / CX (preferred). Accustomed to value driven sales, you’ll grow our business in this key sector by managing KPI’s, fostering discipline within the team to build a continuous pipeline, identifying new opportunities and leading and developing a high-performing team of sales professionals to achieve and exceed targets.

Responsibilities:

  • Build and develop an effective segmentation strategy and implement a high-impact coverage model that leverages both internal and external sellers (including channel and technology partners) to maximise market coverage

  • Hire, train, coach and lead the Commercial / Majors Sales team

  • Manage daily, weekly and monthly sales cadence to drive accountability and performance

  • Strategically lead the development of the Commercial / Majors sales pipeline

  • Responsible for meeting and exceeding revenue targets assigned to the Commercial / Majors Sales team

  • Develop a sales strategy for the assigned territories that will identify and engage key prospects and decision makers

  • Effectively coach and deliver high forecast accuracy, opportunity management excellence & strategic account plan excellence

  • Effectively manage and orchestrate the closing of both strategic and transactional deals within sales cycle

  • Effectively utilise all company resources available in supporting sales campaigns (marketing, sales development, BDR , customer success, support, engineering, professional services, and executives).

What we’re looking for

  • 10+ years of successful software sales experience at the C-level – prospecting, qualifying, developing, and closing business with both complex and transactional sales cycles

  • Extensive experience of large enterprise account management in UK&I, with international experience preferred

  • 5+ years of proven and documented experience in Sales Leadership/Management

  • Experience working with companies with an employee count of 250 - 1000

  • Proven record of achieving and exceeding sales quotas

  • Strong ability to understand and articulate key business challenges and align Zoom’s solutions to meet those needs.

  • Ability to motivate a team of high performing & experienced sellers

  • Demonstrated ability to manage complex sales with extended sales cyclesStrong problem-solving skills and the ability to succeed in a fast-paced environment

  • Demonstrated success in accelerating revenue in high-growth, fast-paced environments

  • Proven ability to access and develop trusting relationships with C-level business executives

  • Demonstrates a philosophy of care for the team, the company, and the customer

  • Leads with extremely high integrity

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.


Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

The Company
HQ: San Jose, CA
11,053 Employees
On-site Workplace
Year Founded: 2013

What We Do

Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom platform you know and love. 💙

Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses.

We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and find room to grow with opportunities to stretch your skills and advance your career in a diverse, inclusive environment.

Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home

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