Background
Hyundai Capital UK Ltd is a joint venture operating under Hyundai Finance, Kia Finance, and Genesis Finance brands, offering funding solutions to retailers and consumers.
Job Purpose
The Business Development Manager is responsible for maximising new and used car sales through the Hyundai UK franchise network by promoting Hyundai Finance products and services within a designated region, North-East England. The primary purpose of the role is to work under the direction of the Sales Director for Hyundai & Genesis Finance, collaborating with multiple Hyundai dealers in the region to enhance sales performance using Hyundai Finance offerings.
Key Accountabilities
Strategic Dealer Management
With line manager guidance, develop sustainable, profitable relationships with allocated dealers, ensuring compliance with regulations, monitoring product mix, cancellations, complaints, and promoting profitability through finance products. The role also involves integration with OEM and dealer activities, conducting regular finance and insurance reviews, and managing wholesale exposure by monitoring dealer performance.
Planning
Create quarterly activity plans detailing call schedules and focus areas based on strategic goals and finance and insurance review outcomes, with actions recorded in the HUB system.
Budgetary Control
Deliver the annual sales plan aligned with volume and profit targets through continuous review and monitoring of regional opportunities and costs in coordination with line management.
Stakeholder Engagement
Establish strong working relationships with dealers and Hyundai UK counterparts at appropriate levels within the region.
People Development
Collaborate with the Sales Director to identify, plan, deliver, and review coaching and training sessions aimed at maximising dealer performance for both new customer acquisition and renewals.
Business Development
Develop a strategy to maximise support to Hyundai Capital by increasing loyalty, volume, and reducing the trade cycle, based on understanding dealer support levels.
Competitor Activity Monitoring
Provide regular feedback on competitor activity both regionally and nationally to aid in campaign and strategy development.
Customer Retention Program
Maximise customer renewal programs such as Advantage 306 by ensuring timely dealer activity and providing accurate feedback. Assist in shaping these programs through regular input to Marketing and line management.
Risk and Compliance
Identify risks, incidents, and breaches according to company policies, ensuring all activities meet legal, regulatory, and business compliance standards. Motivate dealers to maintain compliant sales processes with a focus on Treating Customers Fairly, adequate product explanations, regulated complaint handling, and other compliance tasks.
Other Tasks
Perform additional reasonable tasks as requested.
Key Competencies
Planning: Ability to develop strategic and detailed project plans.
Communication: Strong written and verbal skills to engage internal and external stakeholders across all levels.
Teamwork: Excellent team player capable of building strong relationships.
Time Management: Effective prioritisation and delivery within prescribed timeframes, including travel logistics.
Influencing and Negotiating: Skilled in achieving mutually beneficial outcomes with stakeholders.
Problem Solving: Ability to identify issues and develop innovative solutions in dynamic environments.
Required Experience and Expertise
The ideal candidate should have:
Experience in the captive motor-related financial services industry or motor manufacturer sales and marketing environment.
A consistent record of meeting or exceeding sales targets.
Proven account management skills.
Ability to negotiate and influence at all organisational levels.
Knowledge of legal, regulatory, and compliance issues related to customer data and Treating Customers Fairly principles.
Appropriate education or related professional qualifications.
Additionally, candidates should demonstrate a good understanding of the general market sector, strong business acumen, excellent interpersonal skills, and confidence in engaging with senior management.
Other Information
The position requires a full driving license and domestic travel, including occasional overnight stays.
The quickest way to apply for this role is by applying directly through our website: Careers | Join the Team | Hyundai Capital UK
Remuneration Package
Competitive base salary ranging from approximately £45,000 to £50,000, depending on experience / expertise.
Eligibility for a performance-based bonus through a sales incentive scheme.
Company car provided.
27 days holiday per annum plus bank holidays, with flexible holiday options and additional leave after five years.
Company pension scheme with generous employer contributions.
Voluntary benefits allowance of £500 per annum, payable as cash or benefits.
Company-sponsored individual private medical insurance available after one year of service.
Additional family, lifestyle and health-related benefits, including death in service, income protection, discounted voluntary healthcare plans, employee car scheme, employee assistance program, and enhanced family-friendly policies.
Click here for more details of our company benefits.
Santander London, England Office
London, United Kingdom, NW1 3AN
