Global Performance Account Manager

Company Description

With a history that dates back over 80 years,Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our ‘Power of One’ business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa. 

We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make “Brave Plays” in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign’s Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly, Media Week's Agency of the Year 2023!

The Client

Hi there! We’re Constellation, Publicis Groupe's global client team for Samsung. We’re a multi-disciplinary team with ambitions of transforming marketing by putting people (including our consumers) first, and we’re looking for new talent to work on one of Publicis Groupe’s most prized clients, Samsung, a top-five-in-the-world company boasting an audience of over 1 billion people.​

The Constellation team is made up of over 2,500 people from across 80+ markets working across disciplines including media, creative, digital, PR, technology, commerce and more. Our model is built to architect, build and orchestrate end to end experiences across paid, owned, creative and commerce.

Job Description

Are you ready to be part of an exhilarating journey with one of the world’s most loved brands? Dive into an exciting role within the Planning Team at Starcom, where you’ll work on the dynamic Samsung account. 

You will report directly into the Global Search & Performance Director for the account and will be a key member in the team for client briefings, global search campaign strategy and planning, global search trends gathering and reporting across specific Search and eCommerce initiatives for top markets.​

This role is essential to drive the vision of the paid media practices executed by Starcom in eCommerce and Performance in general. You will be accountable for helping to create the vision of search practice, as well as elevating our approach to search strategy, planning, testing and execution.

Qualifications

• Experience working in a Search planning and/or implementation role in a digital agency (must). ​

• Experience working directly with clients in an agency environment, with the ability to politely manage deliverables and share comprehensive campaign updates (must).​

• Strong experience with digital and performance channels (Search, Shopping a must, nice to have are Social and Programmatic knowledge bases).​

• Experience managing and supporting junior team members, ensuring all outputs from them are of a high-quality standard​

• Ability to think through and develop tactical approach to campaign executions to ensure successful delivery​

• Experience with multi-market campaign planning and activation​

• Strong grasp of the communications planning process and an understanding of how digital and social channels can work alongside other media​

• Expertise in working with large datasets, utilizing pivot tables, creative in segmenting data to find key insights (must). and previous experience with Looker, PowerBI, Tableau and other data processing and visualization tools.​

Additional Information

Starcom has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. 

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

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