Global Cash Operations Lead

Company Description

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. 

We’re an international business that connects specialists with knowledge, helping them to learn more, 
know more and do more through live and on demand events, digital and data-driven services and academic research. 

We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies.

In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, 
operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

Job Description

As the Global Cash Operations Lead you would follow these key accountabilities and responsibilities, plus any other reasonable duties as required:

• You will be leading a team across multiple countries (including Informa colleagues and 3rd party partner) accountable for the effective end-to-end monitoring of the bank and credit card merchant processes; and the team responsible for controlling accesses to the bank and credit card merchant accounts
• You will be running an effective management process that ensures the Cash Operations team are monitoring the clearing of open items with the relevant teams (e.g. P2P, O2C teams).
• You will be accountable for ensuring that the Cash Operations team is resourced and trained to deliver the cash operations model.
• You will act as the key liaison with Group Treasury and be the central owner of all Shared Services Centre (SSC) owned aspects of Group Treasury Policy
• You will be leading on all aspects of bank and credit card merchant transitions in and out of the model.
• You will be responsible for driving improvements in auto matching rates across all ERPs
• You will be responsible for monitoring direct debit arrangements to ensure that this payment method is only used as appropriate.
• You will be preparing monthly bank reconciliations- ensure that all bank reconciliations are prepared in accordance with reporting deadlines, with clear action plans assigned to all aged open items. Team then responsible for passing reconciliations across to regional R2R teams who will review the reconciliations in accordance with Informa’s balance sheet framework
• You will lead on improvements in the cash operations, across technology, processes, and policies.
• As a work stream lead you will advise Informa on all banking related matters regarding acquisitions and disposals
• You will be partnering with key business stakeholders to ensure that requirements are met for transitions, projects, and BAU operations.
• You will ensure that all company policies are adhered to
• You will build and develop an efficient and effective team; recruit and retain the best people for the job against the competency framework and actively plan for succession to develop and replace individuals effectively.
• You will be maintaining clear standard operating procedures (SOPs) and desk top procedures (DTPs) ensuring they are kept up to date during periods of change
• You will ensure the cash operations function is fit for purpose with sound process and controls
• You will be the key contact with internal and external auditors

Qualifications

We are looking for someone with extensive experience working within Cash Management including strong functional knowledge of bank and credit card merchant processes as well as bank reconciliations. A Chartered Accountancy qualification is highly desirable.

In addition to this, we are looking for a strong people leader with the ability to successfully lead a global team and build a Cash Operations centre of excellence from scratch.

This role can be based in either London or Colchester with travel to our Colchester office at least once a week.

Additional Information

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include: See page 18 for regionalised benefits

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com Our benefits include:

•  Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
•  Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year 
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
•  Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more 
• Recognition for great work, with global awards and kudos programmes 
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have 
most – although not all – of the skills and experience listed, we welcome your application. 

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.