GenAI Tooling Engineer
Are you excited about shaping the next generation of AI‑driven engineering tools?
Do you thrive on building scalable, intuitive solutions that empower teams to work smarter?
About the team:
The team sits within the core engineering function and is in the process of building out a new AI capability with additional hires. The new members will collaborate closely with tooling engineers, security architecture teams, and software engineers.
About the role:
We are seeking a mid-level Gen AI Tooling Engineer (L3) to support the operationalization and scaling of GenAI-powered developer tools across the organization, including GitHub Copilot, Codex, and Claude Code.
This is a full-time role focused on hands-on configuration, support, and continuous improvement of these platforms. The successful candidate will work within a lean AI Engineering team, contributing to platform management, developer enablement, and day-to-day operations.
The role combines practical engineering work with developer support, helping ensure these tools are adopted effectively, securely, and at scale.
Key responsibilities:
Assist in configuring and operationalizing GenAI coding assistants such as GitHub Copilot, Codex, and Claude Code.
Contribute to great Developer Experience by making tools easy to discover, access, and use.
Support the deployment of these platforms with appropriate security, governance, and cost considerations.
Contribute to GitHub administration tasks, including configuration and policy enforcement.
Provide 2nd line support for developers using AI coding tools, troubleshooting issues, and escalating where needed.
Collaborate with developers across Elsevier to build automated AI-first workflows and help us transform our SDLC
Create and maintain documentation, guides, and best practices.
Monitor platform usage, issues, and feedback to help inform improvements.
Stay informed on new features, models, and tooling developments, and support their evaluation and rollout.
Contribute to building a scalable support and operating model under guidance from senior engineers
Requirements:
Solid software engineering or DevOps background with familiarity in modern development workflows.
Experience with GitHub and IDE-based development environments.
Working knowledge of CI/CD pipelines and software delivery practices - GitHub Actions is preferred.
Exposure to, or interest in, AI coding assistants or LLM-based developer tools.
Ability to troubleshoot issues and provide hands-on support to developers.
Clear written communication skills for documentation and guidance.
What We’re Looking For:
A pragmatic, technically capable engineer who is comfortable working in a supportive and collaborative role. This position is well-suited to someone who enjoys working directly with developers, solving practical problems, and contributing to the adoption of new tools.
Success in this role will come from strong execution, responsiveness, and the ability to learn quickly while working alongside more senior engineers in a rapidly evolving space.
Why join us?
Join our team and contribute to a culture of innovation, collaboration, and excellence. If you are ready to advance your career and make a significant impact, we encourage you to apply.
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
Working for you
We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Comprehensive Pension Plan
Home, office, or commuting allowance.
Generous vacation entitlement and option for sabbatical leave
Maternity, Paternity, Adoption, and Family Care leave
Flexible working hours
Personal Choice budget
Internal communities and networks
Various employee discounts
Recruitment introduction reward
Employee Assistance Program (global)
About the business –
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Elsevier London, England Office
125 London Wall, London, United Kingdom
