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Supports hotel front office operations by welcoming guests, assisting with check-in and check-out, responding to enquiries, and helping deliver exceptional guest experiences. Collaborates with other departments to ensure smooth arrivals, departures, and stays while developing hospitality, communication, and guest service skills in a fast-paced environment.
Exceptional Hospitality Starts with You
This is an excellent opportunity to gain hands-on experience within a busy hotel environment, develop guest service skills and gain exposure to the different areas of Front Office operations.
ResponsibilitiesForming part of the Front Office Team, the duties include;
- Welcoming guests and ensuring a warm, friendly and seamless arrival and departure experience.
- Assisting with check-in and check-out procedures and general Front Office operations.
- Responding to guest enquiries, requests and feedback in a professional and timely manner.
- Supporting the team in delivering exceptional guest service and exceeding expectations.
- Working closely with other departments to ensure a smooth and enjoyable guest experience.
Qualifications:
- A positive, enthusiastic and approachable attitude.
- Excellent communication and interpersonal skills.
- A genuine passion for hospitality and guest service.
- Ability to work well within a team and adapt to a fast-paced environment.
- Good organisational skills and attention to detail.
- Willingness to learn, take initiative and develop new skills.
Languages:
- Good command of English, both written and Spoken
- Knowledge of additional language will be considered an asset
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Hilton Watford, England Office
Hilton Europe Regional Headquarters - Watford Office
Maple Court, Central Park, Reeds Cres, Watford WD24 4QQ, United Kingdom, Watford, United Kingdom, WD24 4QQ
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