Provide operational and administrative support to flight teams, coordinating catering, uniforms, aircraft stock, vendors, and owner-specific service requests. Manage inventory, procurement, expense tracking, and in-flight service issues. Support crew real-time needs, assist with presentation/resets, and maintain service procedure updates while handling physical tasks and occasional travel.
POSITION SUMMARY
We are seeking a dynamic and highly organized Support Specialist to join our Flight Service team. This role is essential in supporting the operational needs that ensure our flight teams deliver exceptional, personalised experiences for every Owner.
DUTIES & RESPONSIBILITIES
The Support Specialist role will provide direct support to the following departments:
- Cabin Servers/ Crewmembers
- Flight Operations
- Maintenance
- Owner Services
- Sales
- Finance
Flight Services Responsibilities
Owner Experience enhancement
- Coordinate and oversee the catering orders in line with Owner preferences, liaising with suppliers to ensure timely, high-quality delivery.
- Act as a real-time support resource to Cabin Servers and flight crew during operations, offering solutions and guidance to assist them to enhance service..
- Provide bespoke service support by sourcing specific Owner requests and ensuring the crew are fully briefed on preferences.
- Monitor and manage all in-flight service to enhance Owner experience, including demo flights and inaugural Owner trips.
Uniform & Inventory Coordination
- Assist with procurement, inventory, and distribution logistics for Cabin Server and crewmember uniforms.
- Track and coordinate uniform shipments and returns to/from crew.
Aircraft Stock & Presentation
- Oversee aircraft stock management, including initial onboard stock setups and ongoing replenishments.
- Manage logistics and maintenance of remote stock lockers to support global operations.
- Coordinate with operations teams and vendors for aircraft presentation, resets, and cleanliness.
Administrative & Procurement Support
- Assist with wholesale procurement of aircraft and service products through vendor coordination.
- Track product consumption, trends, and reporting.
- Maintain accurate expense reports and product-related financial tracking.
- Support service procedure updates and communicate changes in product information to relevant stakeholders.
EDUCATION, EXPERIENCE
- Aviation industry knowledge with direct Cabin Server experience and/or Corporate catering/ food & beverage experience
- Luxury product and service familiarity and/or experience recommended
REQUIRED SKILLS & QUALIFICATIONS
- Must possess the legal ability to work in the United Kingdom
- Skill requirements include but are not limited to the following:
- Adapt to and endure immeasurable changes regarding aircraft schedules, deliveries, status alterations and locations
- Able to travel and occasionally required to work in a physically-active environment
- Work in an office environment simultaneous to completing physical tasks
- Complete knowledge and navigation abilities of Microsoft Office 2010 (or most current) products and software
- Technology savvy to current and modern means of computer and telephone equipment
- Strong interpersonal and communication flexibility within a diverse group of individuals and operating levels of Flexjet and constituents
- Positive attitude and the ability to adapt to change is a must
PHYSICAL REQUIREMENTS
- Physical demands may require a considerable amount of time sitting and typing/keyboarding using a computer (i.e., keyboard, mouse, and monitor) along with various office equipment
- Physical demands may include walking, carrying, reaching, standing, and stooping
- Will require occasional lifting/lowering, pushing, or pulling stock and heavy boxes.
SCHEDULE
- Flexibility to work around business needs, which includes evenings and weekends. Availability to be “on call” as per business requirements outside of traditional business hours.
Flexjet London, England Office
London, United Kingdom
Similar Jobs
Security • Cybersecurity
Leads OT security monitoring and triage operations, investigates suspicious activity across industrial networks, validates detections, and escalates findings to incident responders and threat hunters. Maintains the Dragos Platform for customers, including asset classification, vulnerability management, detection tuning, and hardening recommendations. Produces incident reports, mentors analysts, collaborates across cybersecurity teams, and develops expertise in ICS protocols, adversary tactics, and industrial threat intelligence. The role includes shift-based coverage and occasional weekend or on-call work.
Top Skills:
BashDnp3DnsDragos PlatformEthernet/IpFirewallsIcs/Ot ProtocolsIds/IpsMitre Att&Ck For IcsModbusNetwork Traffic AnalyzersPacket AnalysisPcapPythonSIEMTcp/Ip
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Own Motive’s UK marketing strategy and execution, including integrated plans, inbound pipeline generation, product marketing localization, field marketing, events, sales support, customer advocacy, budget management, and performance reporting. Partner with UK Sales and global Marketing to adapt messaging, generate revenue, measure funnel performance, and represent UK customer needs. The role requires broad B2B marketing experience, strong cross-functional influence, analytical skills, and regular work from the London office.
Top Skills:
Artificial Intelligence (Ai)Marketing AutomationSalesforce
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Drive enterprise software sales through new customer acquisition and expansion of existing accounts. Manage 7–10 customer accounts and 5–8 prospects, build executive relationships, execute territory plans, conduct demonstrations and events, develop account strategies, coordinate with sales engineering and internal teams, and expand Dynatrace adoption through upselling and cross-selling.
Top Skills:
AWSDynatraceGCPAzureObservability
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
