First Line Manager

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a motivated Warehouse First Line Manager to join our Operations Group team. In this role, you will be responsible for leading a team of warehouse operatives to ensure efficient, safe, and accurate daily operations. Our operations team is dedicated to maintaining high standards of productivity and inventory accuracy while seamlessly managing inbound and outbound activities in a collaborative working environment.

In this role, you will:

• Supervise, coach, and support warehouse personnel by preparing shift plans, allocating tasks, and overseeing daily warehouse operations to meet productivity and quality goals.

• Collaborate with internal departments, suppliers, and transport providers to act as the primary liaison, managing customer escalations and creating handover reports.

• Ensure compliance with all health and safety regulations by conducting daily safety checks, managing weekly system tests for fire alarms, and leading incident investigations.

The ideal candidate will have:

• Intermediate-level experience with established skills in effectively managing and motivating fast-paced warehouse teams.

• Strong knowledge of warehouse operations, stock control processes, Key Performance Indicators (KPIs), and health and safety regulations.

• Proven ability in organizational multitasking, problem-solving, and exercising sound judgment under moderate supervision.

• Demonstrated competency and training in using warehouse management systems, planning tools, and Microsoft Office applications.

• Compensation: Competitive compensation and benefits aligned with experience.

• Paid Time Off: Generous annual leave that increases with length of service.

• Health & Wellness: Comprehensive health, wellness, and retirement plans, including Private Medical Insurance, a 6.5% matched pension scheme, Life Assurance, and a confidential Employee Assistance Program.

• Professional Development: Opportunities for continuous learning and professional growth, alongside voluntary lifestyle perks such as Dental Insurance, a Bike to Work scheme, and an Electric Vehicle Scheme.

If you are a driven leader ready to make an impact on our warehouse operations, we want to hear from you. Apply today to join the Iron Mountain team!