FinCrime Operations Senior Analyst - Law Enforcement

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

As a FinCrime Operations Senior Analyst, specializing in Law Enforcement (LE) information exchange, you will be an integral part of the team responsible for facilitating the secure and compliant exchange of information about our customers and their use of our platform. Your role will involve supporting the information sharing process by efficiently gathering, analyzing, and documenting data to ensure timely and seamless information flow between Wise and different regulatory or law enforcement agencies. This is vital for meeting global requirements and internal policies. This position is ideal for individuals looking to develop their expertise in operations and contribute to the safety and integrity of Wise's services through robust information management.

In the "Message to the Hiring Team" section, please include:

• Your notice period
• Your residency status in Estonia (we are not providing visa or relocation support for applicants at this time.)

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to protect customers and Wise by investigating and reporting suspicious activity.

As a Senior Analyst in our FinCrime Operations team, you will lead the way in managing our relationship with global Law Enforcement agencies. You will analyze and respond to complex information requests, ensure bulletproof compliance, and drive team performance.

• LE Request Management: Review, analyze, and deliver high-quality, precise, and legally compliant responses to Law Enforcement agencies, ensuring strict confidentiality and data privacy (GDPR).

• Risk & Escalation Ownership: Identify financial crime patterns, perform risk assessments, and smoothly escalate complex or high-risk cases to internal teams, legal counsel, or senior management with detailed documentation.

• Documentation, Record-Keeping: Maintain bulletproof audit trails, secure documentation, and clear rationales for all decisions to withstand both internal and external scrutiny.

• Stakeholder Communication: Act as a professional point of contact for external authorities and internal cross-functional teams (Fraud, AML, Legal), ensuring clear, efficient, and timely collaboration.

• Process Optimization: Proactively spot inefficiencies, report bugs, and suggest actionable improvements to our tools and workflows.

• Hitting Targets: Consistently meet and exceed individual and team KPIs, SLAs, and Quality Assurance standards without compromising on speed or accuracy.
   

We offer a structured multi-shift schedule tailored to our operational needs. Your roster will include a mix of the following shifts:

• Early Morning Shifts (Starts: 6:00 AM, 7:00 AM, and 8:00 AM)

  • Roster breakdown: 11x early morning shifts per cycle (5x 6:00 AM starts; 6x 7:00 AM starts).

• Morning Shifts (Starts: 9:00 AM and 10:00 AM)

• Late Morning Shifts (Starts: 11:00 AM, 12:00 PM, and 1:00 PM)

  • Roster breakdown: 9x late morning shifts per cycle (3x 11:00 AM starts; 3x 12:00 PM starts; 3x 1:00 PM starts).

• Experience: 1+ years of experience in operations, legal ops, financial crime reviews, or a related field (ideally handling information requests or legal orders).

• Communication Skills: Excellent written and verbal English skills to draft precise reports and communicate with authorities. Additional languages are a plus.

• Compliance & FinCrime Knowledge: A solid foundational understanding of financial crime regulations, data protection principles (GDPR), and legal disclosure frameworks.

• Analytical & Tech Savvy: Proficiency with Google Workspace / MS Office, with the ability to filter, format, and work with data sets.

• High Attention to Detail: A proven track record of maintaining top-tier quality, accuracy, and meticulous documentation, even under high workloads or when handling routine tasks.

• Autonomy & Organization: Ability to multitask, prioritize efficiently, and make sound decisions independently within established procedures.

• Growth Mindset: A proactive, self-driven attitude with a passion for learning and developing in the FinCrime domain.

• Flexibility: Willingness to work flexible hours, including shifts, weekends, and public holidays as needed.
  
  Nice to Have:

• Education: Bachelor’s degree in Law, Criminal Justice, Finance, Business Administration, International Relations, or a related field.

• Certifications: Industry credentials such as CAMS, ICA, CFE, or equivalent (focused on AML, FinCrime compliance, or investigations).

• Tech Skills: Familiarity with Business Intelligence (BI) tools, especially Looker.

Important Information for Candidates:

Application Requirements:

• If you have applied for this same role within the last 6 months, we will be unable to progress with your application at this time.
• If you currently have an active application for another role within Wise, we will await the outcome of that process before reviewing your application for this position, as we process one application per candidate at a time.
   

When to expect a response:

We aim to respond to all applicants as quickly as possible. However, due to high application volumes, there may be some delays. Here are our expected review timeframes:

• CV & Cover Letter Review - 3 working days
• Maki People Assessment  - 5 working days
• Final Interview - 5 working days

Application stages for this position:

• CV & Cover Letter Review
• Maki People Assessment (3 calendar days for completion) 
• Final Interview (60 minutes)

Benefits:

• Starting Salary: 2225 EUR gross per month
• Stock 
• Paid Sabbatical
• Other Benefits

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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