We’re looking for an Analytics Senior Consultant to lead the design and maintenance of our Customer Risk Assessment (CRA) controls. You’ll create and implement enhancements to our CRA models that strengthen risk coverage, improve data‑driven decision-making, and support risk-based financial crime controls. Your work will shape how we identify and assess customer risk, supporting operational impact assessments and robust protection for our members.
We are happy to consider flexible working approaches to help you perform at your best.
This is a 12-month Fixed Term Contract opportunity.
At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK-wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job, you'll be assigned to our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. If your application is successful, your hiring manager will provide further details on how this works.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
ResponsibilitiesWhat you’ll be doing
In this role, you’ll assess and align data quality across multiple systems to ensure they meet the requirements of the CRA methodology. You’ll lead detailed impact assessments, scenario modelling, and analysis of rule changes, while also driving the development and documentation of the updated CRA methodology. A key part of your work will involve running workshops to define, agree, and calibrate customer risk thresholds.
You’ll design and build updates to our CRA risk factors, taking ownership of analysis, tuning, optimisation, and the full model testing lifecycle, including validation and performance refinement. Collaboration will be central to your success, as you work closely with Governance & Controls, Technology, Operations, Risk, and Programme teams to ensure the design is robust and aligned. You’ll also translate complex analytical findings into clear insights and reporting for senior stakeholders.
About you
For this role, you will have:
- Experience of team management and proven ability to motivate and develop team members
- Strong analytics experience in financial crime, risk modelling, or customer risk scoring
- Proficient coding skills in SAS or SQL
- Experience leading the development or enhancement of financial crime methodologies
- Strong understanding of data quality assessment and variable/threshold calibration
- The ability to model operational capacity and redesign analytical logic
- Excellent communication skills and confidence in working with senior stakeholders
Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:
Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes
You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.
Qualifications
The extras you’ll get
There are all sorts of employee benefits available at Nationwide, including:
25 days holiday, pro rata
Access to private medical insurance
A highly competitive pension to help you build a strong foundation for retirement
Access to an annual performance related bonus
Training and development to help you progress your career
A great selection of additional benefits through our salary sacrifice scheme
Life assurance to provide peace of mind for you and your loved ones in the event of your death
Wellhub – access to a range of free and paid options for health and wellness
Up to 2 days of paid volunteering a year
Banking – but fairer, more rewarding, and for the good of society
We forge our own path at Nationwide.
As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.
If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.
At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.
We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.
What to do next
If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.
We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
