Finance Systems Manager

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

Why you will love this opportunity as a Finance Systems Manager at Civica

We're looking for a Finance Systems Manager to join our FP&A team and play a pivotal role in shaping the future of our finance systems landscape. Reporting to the Director of FP&A, this role will lead the ongoing development and optimisation of our revenue planning capabilities within Workday Adaptive Planning, ensuring strong alignment between bookings, ARR and revenue forecasting.

This is a fantastic opportunity for a hands-on finance systems professional who enjoys solving complex challenges, driving finance transformation and partnering with stakeholders across the business to deliver scalable, data-driven planning solutions. You'll have the opportunity to influence how financial planning is delivered across Civica, helping to improve efficiency, accuracy and decision-making at scale.

Responsibilities: 

• Own and manage the revenue planning model within Workday Adaptive Planning, ensuring alignment between bookings, ARR and revenue forecasts.
• Lead the ongoing development and enhancement of Civica's BTR solution, translating business requirements into system improvements and functional enhancements.
• Act as the business owner for the Adaptive revenue model, maintaining governance over forecasting assumptions, calculation methodologies, dimensional structures and reporting outputs.
• Drive data integrity across revenue planning processes through reconciliation, validation, issue resolution and root-cause analysis.
• Partner with FP&A, Finance and Technology teams to optimise planning processes and support strategic business objectives.
• Lead continuous improvement initiatives that increase automation, auditability and scalability while reducing manual processes and spreadsheet dependency.
• Manage third-party partners and coordinate testing, deployment and user adoption activities.
• Act as the subject matter expert for the BTR model, providing training, support and best-practice guidance to users across Finance.
• Support wider finance transformation initiatives, including systems integration, scenario modelling, forecasting enhancements and predictive planning capabilities.
• Provide trusted advice to senior stakeholders on delivery priorities, governance, risk management and system optimisation opportunities.

• Proven experience managing and developing Workday Adaptive Planning, or a similar enterprise planning and forecasting platform.
• Track record of leading finance systems implementations, enhancements, or transformation programmes involving multiple stakeholders and dependencies.
• Strong financial modelling, forecasting and advanced Excel skills, with a solid understanding of finance planning processes.
• Excellent data management and governance capabilities, ensuring accuracy, integrity and consistency across systems.
• Ability to influence senior stakeholders and provide trusted advice on delivery, governance, risk and continuous improvement opportunities.
• Proactive, hands-on problem solver with excellent communication skills and a passion for driving process optimisation and finance transformation.

Great to have skills, but not necessary

• CIMA, ACCA or equivalent professional qualification.
• Experience within a SaaS or subscription-based business.
• Understanding of ARR, bookings, renewals, churn and revenue forecasting concepts.
• Experience supporting finance systems architecture, integrations or broader finance transformation initiatives.

We Want You to Bring Your Whole Self to Work 
There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit. 

Why You'll Love Working with Us 
 As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.  
 
We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

Time Off & Work-Life Balance 

✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! 
✔ Days of Difference – Up to 3 extra days off for volunteering. 
 

Financial Well-being & Security 

✔ Pension Contributions – 5% employer match to support your future. 
✔ Income Protection – Up to 75% salary cover for long-term illness. 
✔ Life Assurance – 4x salary tax-free lump sum. 
✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents). 

Health & Perks 

✔ Private Medical Insurance – Fast access to private healthcare. 
✔ Health Cash Plan – Claim back physio, therapies & more. 
✔ Dental Insurance – Cover for routine & emergency care. 
✔ Affinity Groups – Join employee-led communities. 
✔ Bounty Bonus – Refer a friend & get rewarded. 

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. 

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. 

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.