COMPANY : FLIGHTSTORY
REPORTING TO : HEAD OF EXECUTIVE OPERATIONS
ABOUT FLIGHTSTORYFlightStory is a media and investment company, and our mission is to elevate the stories, build the communities and invest in visionary entrepreneurs contributing to a happier, healthier humanity
YOUR MISSIONTo enable the CRO/C Suite team to operate at peak performance by removing friction, protecting focus, and driving follow-through on key priorities with speed, discretion, and excellence across both business and personal life.
OUTCOMESCRO/C Suite team time is leveraged at the highest possible value calendar, priorities, and meetings are ruthlessly aligned with strategic goals
Communication, information, and decisions flow clearly and quickly between the CRO/ C Suite team and all internal and external stakeholders
High-priority tasks and projects are supported with fast, detail-perfect execution including meeting prep, research, slides, agendas, and follow-ups
Operational and personal logistics (travel, events, household coordination) are handled seamlessly and proactively
The CRO/C Suite team is one step ahead: briefed, protected, and focused on what matters most
The executive’s personal life runs smoothly with complete discretion creating space for rest, and personal priorities
The Flight HQ experience is energising and high-functioning, with the EA working closely with the Head of Happiness & Health to ensure the environment enables great culture, seamless operations, and performance excellence
WHAT SUCCESS LOOKS LIKECRO/ C Suite team reports increased clarity, headspace, and focus
Key meetings, communications, and decisions are well-prepped and well-followed-through
Strategic projects are accelerated through effective support
No surprises: issues are spotted early and resolved before they escalate
The Flight HQ feels seamless, energising, and leadership-ready at all times
The executive’s personal life is supported with discretion and care—creating space for rest and sustained high performance
WE'RE LOOKING FORExecution Excellence: Operates with precision, urgency, and care. Nothing slips. Everything is on time, well-considered, and finished to the highest standard.
Emotional Intelligence: Can read the room, anticipate needs, and manage up and across with calm, tact, and discretion.
Prioritisation: Expert at protecting time and energy. Sees what’s truly important and can tactfully remove what isn’t.
Problem Solving: Thinks ahead. Handles ambiguity with structure. Moves things forward without needing hand-holding.
Communication: Clear, thoughtful, and fast – both written and verbal. Can draft emails, slides, or agendas with the voice of the exec.
Judgement & Discretion: Trusted with sensitive information, difficult conversations, and high-pressure decisions.
THE IDEAL CANDIDATEMinimum 8+ years’ experience supporting a senior executive in a high-growth, fast-paced environment (start-up, media, venture, or similar)
Thrives in a high-performance culture with big ambition and high standards
Has worked closely with founders or execs and understands the boundaryless nature of modern leadership support confident managing business and private life in parallel with complete discretion
Tech-native: fluent in G-suite, Slack, AI tools, and calendar/email management tools
Comfortable in boardrooms and briefing decks one moment, solving practical admin issues the next
Emotionally intelligent, calm under pressure, and able to manage up with confidence
Takes pride in creating clarity and enabling others to lead at their best
Collaborative and proactive partner to the Director of Happiness & Health in running an energising and well-functioning HQ
LOCATIONShoreditch, London : We are an in-person-first culture and believe in fostering a vibrant and work environment centred around connection and community.
INTERVIEW PROCESSScreening Process - Our screening process is designed to assess candidates in a fair way. This gives you an opportunity to share your skill, experience and passion.
Phone Call with the Talent Team - You will share a call with our talent team who will answer any questions you have about the role, our business and any next steps.
1st Interview - This first stage will involve meeting your potential manager and team members.
2nd Stage Interview - Task - Through the task round you get an insight into the day to day responsibilities of the role and we get the opportunity to understand how you work.
Final Stage Interview - The final interview involves meeting a Senior Stakeholder in the business.
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