We are recruiting for an Executive Assistant to support the Maison and Retail Director.
Role Mission
Reporting to the Maison Director for our 166 Maison, New Bond Street, the Executive Assistant will provide support on administrative matters to ensure the smooth running of the Maison. They will work closely with the Directors & Managers of the Maison, as well as the EA and Office Manager based at head office, in order to contribute to the efficiency and fluidity of the business, coordinating interactions both internally and externally.
Key Responsibilities
Assist the Maison & Retail Director
- Manage the diary and coordinate/ reschedule appointments
- Responsible for tasks delegated by the Maison Director
- Able to be discreet as the role will work with sensitive information
- Able to forward plan and work proactively
- Prepare meetings (files, room reservations, meals, materials)
- Book Director travel and expenses
- Support with preparing presentations
- Entering expense commitment requests, receiving them and, if necessary, checking and pre-validating invoices
- Organising trips with clients/friends of the House
- On occasion, participate in meetings and ensure relay of communication
Ad hoc support to the Maison Management
- Coordinate appointments
- Prepare meetings (files, room reservations, meals, materials)
- Coordinate travel
- Entering expense commitment requests, receiving them and, if necessary, checking and pre-validating invoices
- On occasion provide support to the other Directors within the Maison
Events & team life
- Ad hoc or recurring organisation of events for Directors – seminars, key visits, celebrations
- Coordinating buying trips to Paris with Retail & Retail Merchandising teams
- Develop and implement strategy for internal gatherings/togetherness moments
- Internal Maison communications
About you
Previous experience in an Executive/Personal Assistant position in a fast paced, demanding environment
Experience and strong interest in fashion and luxury retail
Can demonstrate high level of trust and discretion
Proven experience managing and coordinating busy diaries
Experience preparing resources for meetings and having high attention to detail
Previous experience with booking and coordinating travel and creating itineraries
Strong organisational skills, responsiveness, ability to anticipate with a high attention to detail
Rigour in the follow-up of tasks to completion, ability to manage priorities
Excellent interpersonal skills: confidentiality, discretion, diplomacy, courtesy, empathy and client centric approach to everything
Ability to react to unforeseen circumstances and problems with flexibility, agility and a positive mindset
Can work with a sense of autonomy
Ability to interact with a variety of internal and external stakeholders, flexing your approach as needed
Good knowledge of Microsoft Office (Excel, PowerPoint and Word)
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About UsA creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
About the Team
