Responsibilities
• Manage day-to-day office operations, ensuring a professional, organised,
and efficient working environment
• Proactively oversee facilities management, including responsibility for
office health and safety, ensuring compliance with relevant policies and
regulations and escalation, where required
• Act as the primary point of contact for suppliers, managing stock levels
and office supplies
• Meet and greet business visitors, clients and guests
• Coordinate and arrange corporate gifts for both staff and clients
• Handle incoming telephone calls and email enquiries, prioritising and
responding as appropriate
• Organise and coordinate office training, meetings, events, conferences,
and client hospitality
• Provide high-level executive support to the Founder, CEO, and Executive
team, including complex diary management, meeting coordination, travel planning
(booking flights and hotels), and expense management
• Manage demanding diaries and international travel, producing detailed
itineraries and resolving any conflicts
• Proactively manage the CEO’s inbox, identifying priorities and ensuring
timely follow-up
• Act as a trusted liaison between senior leadership and internal/external
stakeholders, ensuring clear communication and follow-through
• Coordinate meetings across multiple time zones
• Prepare and format documentation including agendas, board and committee
papers, minutes, and action logs
• Support special projects by producing reports, documentation, and
presentations
• Prepare and submit executive expense reports
• Provide ad hoc administrative and event support to department heads and
the wider business as the company continues to scale
Requirements
Technical skills / competencies
• Proven experience managing complex international travel bookings,
including flights, accommodation, visas, and detailed itineraries - essential
• Demonstrate previous experience in a similar role within financial or
professional services – essential
• Hyper organized; excellent multi-tasking skills in a high-pressure
environment - essential
• Working collaboratively, building excellent working relationships with
internal and external stakeholders
• Tech savvy; advanced skills in MS Office (Outlook, Word, Excel,
PowerPoint)
• Strong interpersonal skills and customer service focus - essential
• First-class problem-solving skills; resilient – essential
• Good verbal and written communication skills
• Excellent written and verbal communication, and analytical skills –
essential
• Adaptable; ability to multi-task and manage time effectively, managing
expectations of key stakeholders - essential
• Proactive approach to work with meticulous attention to detail -
essential
• Maintains confidentiality and discretion at all times – essential
Benefits
Our rapidly growing business
offers a dynamic environment for talented, entrepreneurial professionals to
achieve results and grow their careers.
• Competitive salary and discretionary bonus
• Learning & Development / CPD opportunities
• Pension scheme
• Gym membership
• Employee
Assistance Programme
• Electric Vehicle scheme
• Private healthcare and life assurance scheme
• 25 days holiday + Bank Holidays
• Season ticket travel loan
• Cycle to work scheme
