About us
At Fenergo, we’re not just building software—we’re transforming how the world’s leading financial institutions fight financial crime. Headquartered in Dublin and trusted by over 100 of the world’s top financial institutions, we’re on a mission to change the game.
We’re more than a global leader in AI-powered client lifecycle management—we’re reimagining how financial institutions tackle compliance. From Know Your Customer (KYC) and Anti-Money Laundering (AML) to rapidly evolving regulations, we turn complexity into clarity. Our FinCrime Operating System, powered by agentic AI and intelligent automation, helps financial institutions move faster, act smarter, and stay safer across 120+ countries.
But we don’t stop there.
At Fenergo, we believe in a world where financial institutions aren’t just compliant—they’re confident. Where technology doesn’t just meet regulations—it stays ahead of them. Our mission is to empower financial institutions to stop financial crime and create a safer world.
Every product we build, every innovation we deliver, and every partnership we forge is shaped by that belief. We’re tackling some of the toughest challenges in financial technology. From speeding up onboarding to uncovering hidden risks, our work empowers banks to serve their customers with speed, integrity, and peace of mind.
Join us, and be part of a team that’s building smart solutions, solving real problems, and shaping the future—together.
About the job
We have an exciting opportunity for an experienced and highly organized Executive Assistant with a talent for building strong working relationships to provide critical and comprehensive support to our Managing Director EMEA, Chief Growth Officer (CGO), and Chief Technology Officer (CTO).
The position requires a savvy individual with good judgement, strong work ethic and good communication skills.
The ideal candidate will have a broad range of executive level support knowledge, which will include advanced level Microsoft Office experience.
The ideal candidate will need to be well organised, detail oriented, and trustworthy in terms of maintaining the highest level of confidentiality. You will need to be able to work under pressure with changing priorities and deadlines. You will also exhibit good written and verbal communication, and the ability to working independently in a challenging and fast paced environment.
This role is a fixed term contract for a period of 12 months and will require a minimum of 3 days per week in our London office. Additional office-based days may be required as needed.
Requirements
Responsibilities
- Complex diary management and international travel arrangements
- Booking of travel, hotel, transport, arranging visas and preparing travel packs
- Meeting/event coordination and conference calls
- Arranging catering, lunch and coffee runs for meetings
- Prepare and edit correspondence, communications, presentations, spreadsheets, and other documents
- To undertake specific areas of responsibility and special projects as required
- Provide administrative support including preparation of presentations, collating data and creating reports, printing, filing etc.
- Supporting the wider team when needed
- Effective tracking and communication
- Provide support and cover for other Executives during EA annual leave periods
- Identify and resolve issues proactively
- Assist with the organisation of internal and external events
- Greeting of clients and ensuring a seamless experience while onsite
- Finance duties to include raising of POs and credit card reconciliations
Requirements
- Minimum 3+ years’ experience
- Outstanding written and oral communication skills
- Excellent interpersonal, time management and organisational skills
- An understanding of confidentiality issues
- Adaptability and flexibility
- Capacity to work under extreme pressure and meet tight deadlines
- Ability to multi-task & prioritise
- Excellent use of Microsoft Suites
- Team player and ability work on their own initiative
- Strong travel management experience
Benefits
Our promise to you
We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our client’s needs.
- Collaboration: Working together to achieve our best
- Outcomes: Drive Success in every engagement
- Respect: A collective feeling of inclusion and belonging
- Excellence: Continuously raising the bar
What’s in it for you?
- Health insurance
- Opportunity to earn an annual company bonus
- 25 days annual leave plus, 3 company days
- Work From Home set-up allowance
- Exposure to our local wide partner community
- Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management
- Other competitive company benefits, such as flexible working hours, work-from-home policy, sports and social committee and much more
- Extensive training programs, through ‘Fenergo University' where you will be certified in all of the Fenergo products
- Opportunity to work on a cutting-edge Fintech Product, using the latest tools and technologies harnessing AI
- Defined training and role tracking to allow you to see and assess your own career development and progress
Diversity, Equality, and Inclusivity
Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.
Recruitment Safety
For information on our recruitment process and how to verify communications from Fenergo, please visit our Careers page.
Fenergo London, England Office
Floor One, 24 King William Street, London, United Kingdom, EC4R 9AT
