EU GM

Note: Partly is headquartered in the UK, with a Product and Engineering HQ in Christchurch, New Zealand, and an early presence in San Francisco, USA. If you are based outside of a Hub, we will fly you to the nearest Hub for 1 week per quarter for our “Season Openers” (we pay for your travel and accommodation).

Partly's mission is to connect the world's parts and we're doing that by building the first global platform for replacement parts, starting with auto parts. Our big vision is to accelerate the world toward a sustainable future where anyone can fix anything.

Founded by ex-Rocket Lab engineers, we utilise cutting-edge technology to solve challenging but exciting problems that make a huge impact in a $1.9 trillion industry. We've more than tripled our team over the last 12 months and expect to double in size again over the coming 12 months. We're a global team spanning both Europe and Australasia.

We provide a scalable digital infrastructure solution to some of the world's largest businesses and the most exciting startups. Partly's solutions are integrated across hundreds of companies globally, providing the backbone for cataloguing and managing parts online.

Our investors in Blackbird Ventures (Canva, CultureAmp etc.), Square Peg, Octopus Ventures, Icehouse, Peter Beck (Rocket Lab), Akshay Kothari (Notion Co-Founder) and Dylan Field (Figma Co-Founder).

We're continuing to build a world-class team and ensuring Partly is a place where people can do the best work of their lives. We're proud of the culture we've built at Partly, and our values are lived throughout every experience.

The EU Regional GM owns the commercial performance and profitability of Partly’s launched networks, starting with the UK collision market.

This role exists to take a live market from early traction to predictable, compounding revenue leadership; owning GMV, jobs, revenue, and contribution margin; while ensuring long term network strength is not compromised.

You are accountable for building a repeatable sales and customer success engine that converts demand into durable revenue, increases revenue per job, and improves unit economics over time. The core challenge is not demand creation, but turning demand into value aligned, profitable, repeatable execution.

Network health matters because it directly determines revenue quality, margin stability, and long-term defensibility. You are expected to grow aggressively; but never in ways that undermine profitability, execution quality, or future scale.

This is a full P&L-style GM role for a complex, multi-sided business.

• Own regional revenue and profitability

  Deliver predictable growth in GMV, jobs, revenue, and contribution margin for launched networks, with clear accountability for commercial outcomes.

• Build a repeatable sales & CS engine

  Design and enforce scalable sales, onboarding, and account management playbooks that increase conversion, retention, and revenue per job — without bespoke execution.

• Scale from entrant to market leader

  Take the UK collision network from early credibility to category leadership through disciplined execution, pricing hygiene, and focus on high-quality revenue.

• Manage growth pacing to protect economics

  Actively balance sales velocity, onboarding capacity, supplier coverage, and operational cost-to-serve — including the authority to slow growth when economics or execution degrade.

• Improve unit economics over time

  Increase supplier monetisation, reduce friction and failure rates, and ensure that scale improves margin rather than eroding it.

• Land enterprise demand safely

  Accept and operationalise enterprise demand that lands in-region, ensuring it contributes positively to revenue and does not destabilise existing execution.

• Eliminate founder dependency

  Build the cadence, forecasting discipline, and team capability required so the region no longer relies on CEO or CSO intervention to hit targets.

Want to learn more about the problems we're solving and the culture we're building at Partly? Hear directly from our team here: https://shorturl.at/iAFUX

• Scaled a high-growth software business through the 100 → 250 employee phase

  First-hand experience operating inside (or leading) a company as it moved from early scale to true organisational maturity; where systems, managers, and operating cadence matter more than heroics.

• Proven GM or P&L ownership in a scaling environment

  Owned revenue, growth targets, and commercial outcomes while the business was adding headcount, layers, and complexity.

• Built repeatable sales and customer success engines

  Track record of turning early traction into durable, predictable revenue through playbooks, enablement, forecasting discipline, and clear accountability.

• Strong commercial and unit-economics intuition

  Deep understanding of conversion, retention, pricing discipline, and cost-to-serve and how operational decisions compound (positively or negatively) at scale.

• Comfort operating in constraint, not chaos

  Experience growing aggressively while managing real constraints: onboarding capacity, operational load, margin pressure, and customer experience — including knowing when to slow down.

• Credible operator with senior customers and partners

  Able to represent the business confidently with enterprise customers, MSOs, suppliers, and partners while maintaining internal execution discipline.

• High ownership, low drama leadership style

  Comfortable being accountable for outcomes without founder escalation; calm, structured, and decisive in fast-moving environments.

• Experience within a high-tech, infrastructure-first company with a fast-evolving product set and business model

• Exposure to category creation or market education in emerging or complex industries

• Automotive Parts Industry Experience.

Please note: if you don't have all the skills/experience listed above but believe you could be outstanding in this role, please still consider applying. Many folks, especially those from underrepresented or marginalised groups, often count themselves out. Please allow us to learn more about you and why you're exceptional!

• High trust, low process and no bureaucracy. We hire exceptional people whose judgment we trust. This means we proactively remove any process or rules that slow us down (for example, our expense policy is simply the “red face test”).

• Competitive base salary + equity. We offer competitive salaries and generous equity options for all full-time employees, ensuring everyone shares in the financial upside when we win.

• Flexible working hours. Choose when to work based on what time you’re most effective (no mandatory or set hours). We combine flexibility with an office-first approach (in cities where we have critical mass, i.e. London, Christchurch, Auckland).

• Focus Days. Two days per week, with zero meetings, dedicated solely to uninterrupted deep work

• Take time when you need it. We don’t ask questions or care if people have a negative leave balance. We work extremely hard and trust our team to take the time they need to recharge.

• Learn from the best. Whether it’s during a ‘Lunch n Learn’ or hearing from a unicorn CEO at a Fireside chat, you’ll have the opportunity to constantly learn from the world’s best.

• Quarterly season openers across the UK and EU. Connect regularly at the nearest centralised location for a week of collaboration, big-picture planning and team events.

• Annual global offsite in New Zealand. Travel with the rest of the UK and EU team as we gather and connect for 1-2 weeks at our product and engineering hub in Christchurch.

• Team connection. Monthly team lunches, celebrating our wins, happy hours and more!

• Parental leave and flexible return to work. Do what works for you. Primary carers can return with 4-day weeks (on 100% pay for the first 12 weeks). Secondary carers get 10 days full pay.

• Payroll Giving: We encourage generous giving and donate to the high-impact charities you support

• CycleSaver: UK employees can now save up to 47% on Lime, Forest, Beryl, or Santander cycle subscriptions through CycleSaver, enjoying the health benefits of cycling to work with flexible, hassle-free monthly plans instead of bike ownership.