ERP Change Manager

We’re looking for a dynamic, articulate and creative individual to support the Change & Transformation Practice Lead in Workday and related people, process and culture change management activities for a global, complex business.  They will work across multiple client projects, represent CloudRock at external events and play a key role in building and professionalising our Change Capability – differentiating us in the marketplace.

Key Job Responsibilities  

Client Delivery  

• Design, drive and deliver comprehensive change strategies to support adoption of new processes, technology, organisation and cultural changes 
• Lead the development and implementation of integrated change plans, understanding critical dependencies with workstreams and external programmes  
• Lead Change Management activities to support complex, HR/Finance transformation programmes underpinned by Workday [ideally but not essential]
• Provide coaching, education and mentoring to client change teams, building capability and establishing sustainable client change skills  
• Act as an integral and collaborative part of the project team – with time on client site at required at key points in the programme

• Development of change impact assessments and change dashboards to be used with Executive stakeholders to drive the readiness and adoption agenda 

• Understanding of change network concepts and how to best advise our clients on solutions that will work for their specific needs – roles, sizing, activities etc. 

• Solid understanding of communications required to support complex technology transformations, including comms planning, innovative channels, specific hotspots and effective engagement tactics 

• Solid understanding of learning, training and knowledge strategies – how to effectively plan, resource and develop a learning curriculum based on audience groups and maximising the use of innovative technology  
• Solid understanding of how to scope and shape best of breed solutions to provide an end-to-end change journey, with employee experience at the heart 

Practice Development  

• Supporting the development of the CloudRock change management industry Point of View and associated methodology, framework and toolkits  

• Working with the wider CloudRock global off-shore / near-shore teams to co-create the Change Toolkit, leveraging appropriate skill-sets 

• Supporting the on-going development of the CloudRock change capability – for the change teams, for future change graduate cohorts and the wider team to increase understanding of our offering, services and capabilities  

Business Development  

• Supporting development of the change management go-to-market strategy and sales proposition – including pitch decks, demos, Partner and client briefings 

• Embedding change and adoption deliverables / activities throughout the CloudRock end-to-end programme methodology   

• Proactively participate in sales processes, through supporting RFP responses and getting involved in Phase 0 projects  

The Ideal Candidate  

• 8+ years of technology enabled change management experience including at large-scale, global organisations and major transformations  

• Versatility – can work across the full lifecycle of a technology programme and range from being strategic to hands-on when needed  

• Workday / SAP / Oracle – HCM / Financials experience  

• Knowledge of latest technologies to support delivery of change management – MENTI, MIRO, PowerBI, LMS, ServiceNow  

• End to end transformation experience – HR / Finance / Supply Chain / Target Operating Model / Shared Services / GBS etc.    

• Business development experience – working on client proposals, bids and pitches 

• Experience of designing, building and utilising Change Frameworks and toolkits  

• Exceptional consulting, communication and presentation skills 

• Ability to design, lead and facilitate engaging in-person and virtual workshops  

• Ability to establish and maintain strong relationships, working at all levels within an organisation
• Problem solving and root-cause identification skills  

• Flexible and adaptable; able to work in ambiguous situations  

• Resilient and tenacious with a propensity to persevere  

• Must be a team player and able to work collaboratively with and through others  

• Familiarity with project management approaches, tools and phases of the project lifecycle 

We Offer You:  

• A great environment to learn, develop and be successful in what you do  

• Opportunity to support our work with some of the World's most recognisable brands  

• Competitive package and hybrid work model  

• Travel opportunities for key events  

• Career growth opportunities (as we’re growing rapidly!)   

About CloudRock  

CloudRock is a leading digital transformation consultancy, headquartered in the UK, with offices in India, US, Portugal & Australia. We have an outstanding reputation within the ERP ecosystem and have some of the best consultants sector. We offer you a competitive total rewards package, continuing education & training (including Certified training), and tremendous potential with a growing worldwide organization.  

CloudRock provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable country, national, federal, state or local law.  

CloudRock is committed to a diverse workforce.  

DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of CloudRock business units.