Harrods Logo

Harrods

Enterprise Services Principal Administrator (Cloud)

Posted 5 Days Ago
Be an Early Applicant
In-Office
Hammersmith, Hammersmith and Fulham, London, England, GBR
Senior level
In-Office
Hammersmith, Hammersmith and Fulham, London, England, GBR
Senior level
Lead design, build and delivery of Harrods' on-premises and cloud infrastructure. Drive cloud migration, create roadmaps, implement governance, automation (Ansible/Terraform/GitLab), cost optimisation, and partner with security and application teams to ensure secure, scalable platforms.
The summary above was generated by AI

We have an exciting opportunity for an Enterprise Service Principal Administrator (Cloud) to join out IT team here at Harrods. You will be responsible for the end-to-end physical, virtual, on premises, and cloud platforms across Harrods, supporting us as we navigate through the next part of our journey.

About the role

The Principal Administrator will be responsible for the end-to-end physical, virtual and cloud platforms across Harrods supporting us as we navigate through the next part of our journey. This will cover both our current on premises data centres and driving our move to the cloud as part of our cloud strategy.

They will be responsible for taking on the current Harrods IT strategy and driving it to delivery through the creation of the roadmaps, principles, and guiderails, while continuing to evolve the strategy alongside our Infosec and Architecture teams to ensure we have a secure and agile infrastructure/cloud platform.

This role will be key in delivering our infrastructure transformation over the next 3/5 years and will be responsible for build, support, and delivery of the platform that will be at the core of Harrods IT going forward.

The Principal Administrator will need to develop a strong partnership with our various Infrastructure and Application teams to gain a clear understanding of our current platforms, and to then develop a clear plan.

About you

Our ideal candidate will have the ability to quickly penetrate technology areas to solve problems, ask relevant questions, be proactive, take initiative, and drive for improvements and changes in approach.

You will demonstrate a broad outlook and the ability to think medium to long-term, as well as being able to Identify root cause of the problem and then establishing priorities. We are looking for someone who can demonstrates clear leadership and the ability to influence and persuade at all levels, as well as the ability to coach and mentor teams across the wider organisation.

You will also have the below:

  • Experience in Infrastructure on Azure.
  • Experience in Azure Networking (vWAN, Azure Firewall, Express Route).
  • Experience in Azure and Entra/AD interoperability.
  • Experience in Azure Policy Governance.
  • Ability to drive Azure Policies within the organisation.
  • Experience in Azure FinOps / Cost Optimisation.
  • In-depth knowledge of the core platforms with certifications or strong on the job experience.
  • Detailed knowledge around the delivery of Infrastructure Automation and Orchestration. (Ansible, Terraform, GitLab).
  • Strong technical knowledge including Microsoft Technologies, Ubuntu, Red Hat, VMWare VCF, Data Centre, Enterprise
  • networking, WAN/LAN/WLAN, Routing, Firewall, IDS/IPS, WAN optimisation, ZTNA services, Load Balancing.
  • Solid understanding of Infrastructure Security, PAM, IAM, Cloud Authentication.
  • Ability to build a consensus and drive and agree technical direction.
  • Well-developed written and communications skills.
  • Strong ability to influence and negotiate.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods 

Additional Information:

Time Type:

Permanent

Department:

IT Service Management (Kashif Ghafoor)
HQ

Harrods London, England Office

London, United Kingdom

Harrods London, England Office

Brompton Road, ,, London, United Kingdom, SW1X 7XL

Harrods London, England Office

68 - 72 Hammersmith Road, , London, United Kingdom, W14 8YW,

Similar Jobs

4 Minutes Ago
Hybrid
London, Greater London, England, GBR
Senior level
Senior level
Aerospace • Artificial Intelligence • Machine Learning • Robotics • Software
Integrate autonomy software onto unmanned aircraft, prepare flight-ready systems, support on-site flight tests, debug hardware/software issues, capture and analyze flight data, collaborate with autonomy/GNC/systems teams, and support certification and continuous improvement for mission deployments.
Top Skills: AvionicsC++DdsEmbedded SystemsGncLinuxPythonRosRtosSensor FusionShell ScriptingSimulation Tools
2 Hours Ago
Remote or Hybrid
United Kingdom
Mid level
Mid level
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
Provide technical and operational support for ~200 enterprise accounts: monitor platform health, prepare QBR data, perform advanced user administration and SSO/SCIM integration setup, triage tier-1/2 tickets, manage escalations, produce custom BI reports, audit data lifecycles, and create documentation to improve self-service and reduce ticket volume.
Top Skills: Active AdminIdentity ProvidersJIRALookerLoomProductboardProvisioning FlowsSAMLScimSendsafelySso
2 Hours Ago
Remote or Hybrid
London, Greater London, England, GBR
Senior level
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Serve as a subject-matter expert in telemetry pipelines and observability, supporting enterprise sales and customer success. Lead technical proofs-of-concept, advise on pipeline design and routing (OpenTelemetry, Fluentd/Bit, Logstash), optimize costs and analytics, build ROI/value cases, enable field teams, and drive platform adoption and pipeline development across sales, engineering, and marketing.
Top Skills: AWSAzureBindplaneCribl LogstreamCRMDynatraceFinopsFluent BitFluentdGCPKafkaKinesisKubernetesLogstashOpentelemetryOtelPub/SubServerlessSplunk Heavy Forwarder

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account