Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.
Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.
We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.
Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.
Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.
Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.
We are looking for an experienced Enterprise Risk Manager to strengthen our enterprise-wide risk management approach and help embed a strong risk culture across the organisation.
Working as part of the second line of defence, you will provide oversight, guidance, and constructive challenge to business teams, ensuring risks are identified, assessed, managed, and reported effectively in line with strategic objectives and regulatory expectations.
What you'll be doing
Enhance and embed the Enterprise Risk Management Framework (ERMF), including risk policies, standards, and guidance.
Lead enterprise risk assessments, workshops, horizon scanning, and emerging risk reviews.
Provide independent challenge on business risk assessments, controls, and mitigation plans.
Maintain risk registers, monitor key risk indicators (KRIs), and support risk escalation.
Produce clear risk reporting, dashboards, and Board/Executive committee papers.
Analyse risk trends and provide insight to support strategic decision-making.
Partner with teams across the business to strengthen risk awareness and capability.
Support incident management, root cause analysis, and risk improvement initiatives.
What we're looking for
You’ll be an experienced risk professional with a strong background in enterprise, operational, or strategic risk management.
You’ll bring:
Experience working in a risk management role with increasing responsibility.
Knowledge of risk frameworks including ISO 31000, COSO ERM, and the three lines of defence model.
Experience conducting risk assessments, evaluating controls, and challenging stakeholders.
Strong analytical skills with the ability to interpret data and identify trends.
Excellent communication skills, including executive-level reporting and stakeholder engagement.
Desirable experience
Professional qualification such as IRM, CIMA, CFA, PRM, or CIA.
Experience in a regulated environment, particularly financial services.
Familiarity with risk platforms such as Archer, MetricStream, Riskonnect, Decision Focus, or Fusion.
Exposure to AI, ESG, or financial risk initiatives.
Why join us?
Join Collinson Insurance and play a key role in improving how risk is understood, managed, and used to support business success. You’ll work with senior stakeholders, influence decision-making, and help shape a resilient, forward-looking organisation.
If you’re a proactive risk professional who enjoys collaboration, challenge, and continuous improvement, we’d love to hear from you.
Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.
We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.
In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
If you need any extra support throughout the interview process, then please email us at [email protected]
