Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.
Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!
What is an Enterprise Account Executive at Talkdesk…
As an Enterprise Account Executive at Talkdesk, you will be responsible for pipeline generation across: SDR, Channel Partners, Marketing and Self-generation, targeting public sector entities with 1000+ employees that are aligned to your region.
We are looking for a driven, motivated and ambitious Enterprise Account Executives. Someone who will proactively acquire new prospects and drive forward our business offerings through solution based selling. Bring your passion for customer experience and join Talkdesk on our rocketship to success!
Responsibilities:
- Generate a strong pipeline to ensure extensive coverage. Resulting in consistent quota achievement
- Create excellent internal relationships; you cannot close those big deals on your own!
- Manage the complete and complex sales-cycles. Including pipeline generation and often presenting to C-level executives the value of Talkdesk’s solution
- Streamline the contracts phase; Strong proposal, terms and negotiation experience is important
- Align with the Talkdesk sales Go-to-Market plan to develop and own accountability for your region’s targeted prospects. Including delivering accurate forecasting and planning to Leadership
- Build partner, channel, and alliance relationships to to sell more successfully and overachieve your quota
- Be a Talkdesk Evangelist
- Work in collaboration with internal resources to own and grow your new business pipeline
- Work with a base of active customers to upsell new products
What we are looking for…
- Individuals who enjoy the challenge of Net New Logo’s
- Proven experience of being able to create self generated opportunities
- Consistent success selling software into Large Corporate and Enterprise accounts
- Experienced closing 5-7 figure multi-year contracts
- Experienced selling to C-suite, senior management and director-level individuals
- Champion builders and trusted advisors
- Ability to command the attention in a room by delivering compelling presentations
- Extensive negotiation and contract development experience
- Comfortable operating in a fast-paced, dynamic startup environment
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
