Join our dedicated and expanding team of Human Resources professionals within Employee Relations. This senior role is designed for an experienced ER Specialist with proven expertise in overseeing complex EMEA matters. The successful candidate will lead on a broad spectrum of employee relations work including flexible working requests, absence management, performance management, disciplinary and conduct issues, investigations, grievances, as well as redundancy and restructuring processes. You will act as a trusted advisor to stakeholders and senior leaders, providing guidance on best practice and ensuring compliance with UK employment law. Experience with ServiceNow is highly desirable. The role can be based in either London or Norwich, but we welcome applications from candidates who wish to work fully remotely.
Responsibilities- Analyse ER casework trends to develop strategic, proactive recommendations for HR and the business, addressing and mitigating systemic issues
- Independently manage complex casework, including investigations, grievances, and disciplinary matters, ensuring timely and robust resolution
- Lead on the analysis and revision of people programmes, policies, and practices to sustain a positive and productive work environment for employees across the UK
- Stay abreast of UK employment legislation, including developments relating to flexible working, redundancy, and restructuring, ensuring the company, management, and employees remain compliant
- Identify deficiencies and training needs for managers and employees, delivering or recommending targeted employee relations training
- Recommend and implement initiatives to enhance the employee experience and foster a culture of engagement and inclusivity
- Complete special projects and other duties as assigned
- Maintain accurate and confidential records of all casework and employee relations activities
- Produce thorough investigative reports, formal letters, and related documentation as required
- Regularly update and review policies and procedures in line with legislative changes and organisational needs
- Mentor and support junior members of the Employee Relations team, providing guidance and sharing best practice
- Partner with internal teams such as HR Business Partners (HRBPs), Global People Services (GPS), and Legal to ensure cohesive handling of ER matters
- Demonstrate experience with ACAS processes and Employment Tribunals, supporting the organisation in dispute resolution and legal compliance
- Mediate in workplace disputes and facilitate conflict resolution to achieve positive outcomes
- Ability to perform duties with or without reasonable adjustments
- Ability to analyse data and generate actionable insights from employee relations casework
- CIPD qualified (or working towards) or equivalent UK HR qualification
- Extensive experience in employee relations within the UK and a solid understanding of UK employment law
- Demonstrable experience in a global organisation is advantageous
- Experience working with C-suite level stakeholders is essential
- Experience with ServiceNow or similar HR case management systems is desirable
- Strong analytical skills, with an ability to interpret data and identify trends
- Excellent communication, influencing, and stakeholder management skills
- Ability to work independently and collaboratively, adapting to remote and hybrid environments
#LI-Hybrid
About UsOur People, Our Culture
For more than 50 years, Verisk has helped property and casualty insurers make smarter decisions about risk through AI-powered risk modeling, advanced analytics, and technology solutions spanning the entire policy lifecycle. We are a leading strategic data, analytics, and technology partner to the global insurance industry, guided by core values of learning, caring, and results while maintaining the highest ethical standards as stewards of the industry's most comprehensive datasets. Learn more about Verisk and what we are doing within the insurance industry.
When you join Verisk, you become part of a diverse global team with over 7,500 professionals in 30 plus countries, making work that matters. We're certified by Great Place to Work, reflecting our commitment to inclusivity, employee engagement, and wellbeing. At Verisk, your growth is a priority—from professional development and tuition benefits to a supportive, flexible workplace culture, we support your continued growth.
Our Culture: Explore our inclusive, people-first culture that fosters innovation, collaboration, and belonging.
Awards & Recognition: See why Verisk is consistently recognized as a Great Place to Work™ around the world.
Our Businesses: Learn about the diverse industries we serve — from insurance and energy to financial services and beyond.
Life at Verisk: Discover what it’s like to work at Verisk through employee stories, team highlights, and culture moments.
Careers at Verisk: Join a global team of problem-solvers and innovators doing meaningful work that’s shaping the future of industries. Whether you're just starting out or looking to take your career to the next level, Verisk offers growth, purpose, and a people-first culture
Let’s build something meaningful together!
Verisk Analytics is an equal opportunity employer.
All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.
At Verisk, we provide a competitive compensation package aligned with market benchmarks and individual experience, disclosed transparently in accordance with applicable pay transparency regulations. In addition to base salary, eligible roles may include a range of incentive opportunities designed based on market research and our internal grading structure.
Our benefits portfolio varies by location; however, a typical package includes medical coverage, life insurance, pension plans, and paid time off in line with local labor laws.
We also foster a work environment focused on well-being and career development. Additional perks may include wellness initiatives, fitness programs, and team-building activities.
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