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Job Title: Employee Relations Specialist
Location: Milton Keynes OR Covent Garden, London (Hybrid)
About the role:
We are hiring an Employee Relations Specialist to join BSI’s People Services team, reporting to the UK Employee Relations Lead.
BSI operates in a complex, multi-jurisdictional environment where employment legislation and collective arrangements continue to evolve. This role provides specialist support across employee relations activity in the UK, ensuring consistent, compliant, and high-quality case management while contributing to global ER initiatives.
You will play a key role in strengthening compliance, improving the people experience, supporting investigations, and driving continuous improvement across ER processes and frameworks.
Key Responsibilities:
Provide specialist support across UK employee relations cases, including disciplinaries, grievances, dismissals, performance matters, reorganisations, and investigations.
Partner with Investigating Managers to ensure high-quality, consistent case management, documentation, and outcomes.
Deliver ER education and skills-building interventions to strengthen manager capability.
Support development and maintenance of ER policies, templates, and documentation.
Collaborate with Centres of Excellence and People Operations to ensure consistent application of employment law and best practice.
Support implementation of the Early Resolution Framework to proactively reduce formal ER cases.
Monitor and analyse ER case data to identify themes and recommend improvements.
Contribute to development of training materials and guidance for managers and People teams.
Support global ER dashboard reporting and wider people plan initiatives.
Identify opportunities to leverage digital tools and AI to enhance documentation, tracking, and efficiency.
To be successful in the role, you will have:
Strong understanding of UK employment law and HR best practice.
Experience supporting employee relations case management in a UK-based HR or People function.
Experience operating within a matrixed or complex organisation.
Strong analytical skills with the ability to use data to identify themes and drive improvement.
Excellent organisational and prioritisation skills, with strong attention to detail.
Strong communication skills, with the ability to flex style to different audiences.
A growth mindset with resilience and agility in driving performance improvement.
A degree or relevant professional qualification in HR (desirable).
BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development including 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.
Do you believe the world deserves excellence?
We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.
Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark.
Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company.
If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family!
D&I Policy
BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.
If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner.
#LI-MD1 #LI-Remote
About Us
BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
