Provides specialist employee relations expertise and manages complex disciplinary, grievance, performance, absence, and workplace concern cases from initiation through resolution. Conducts confidential investigations, advises managers on employment practices, supports consultations and mediation, and ensures compliance with UK employment law. Develops people policies, delivers HR training, provides employee relations data insights, and partners with leaders and HR teams on risk management, reasonable adjustments, and positive workplace practices.
ABOUT US
tms unites technology, marketing, and sourcing to drive transformational change for the world's leading brands. With 1,200+ employees across 26 countries, we offer an impressive range of solutions - from inspiration and innovation to category management and delivery.
Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald's, T-Mobile, O2, Starbucks, and adidas.
Most importantly, we're a place where you can achieve great things, and be recognized as the best.
WHAT MATTERS THE MOST
Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.
tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com.
At tms we believe that from day one our job is to prepare you, develop you, train you and invest in you so that while with us you will become ready to take on the next challenge better prepared than you thought possible.
So whether you're here for a meeting, a project, or a career - be prepared to Leave Changed.
ABOUT THE ROLE
As an Employee Relations Manager, you will be responsible for providing specialist Employee Relations expertise as well as leading case management of disciplinary, grievance, performance management, and absence management processes. Your role will involve working in partnership with HR colleagues to review employment contracts, policies, and associated processes, making recommendations.
KEY RESPONSIBILITES
• Deliver consistent and professional services in areas such as disciplinary, grievance, performance management, sickness absence, TUPE transfers, ensuring compliance with policies and legislative requirements
• Manage a complex case load from initiation to resolution
• Conduct thorough and confidential investigations of HR concerns and provide sound conclusions and recommendations
• Provide expert advice to managers on disciplinary actions, policy interpretation, and employment practices
• Oversee consultations and negotiations, ensuring compliance with legal requirements
• Facilitate conflict resolution / mediation
• Support colleagues and line managers through family-friendly policies such as maternity leave, shared parental leave, and flexible working requests
• Collaborate with People Partners to develop plans and agree on reasonable adjustments to support the individual needs of employees
• In partnership with HR colleagues, review, develop and implement people policies that align with the company's values, promote a positive working culture, and are compliant with local laws and regulations
• Build partnerships with business leaders, People Partners and tms Compliance team to develop and sustain positive employee relations practices
• Deliver training (e.g. policy application, employment practices, new regulations) to improve People Partners' and leader's effectiveness
• Deliver ER data insights and trends
• Assess and analyse people practices to ensure compliance with employment laws and regulations
SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE
And we'd love you to...
• Demonstrable experience in managing complex and sensitive employee relations cases
• In-depth knowledge of employment laws and regulation in the UK
• Experience in conflict resolution / mediation
• Strong investigative skills
• Strong risk assessment and management skills
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Solid attention to detail and ability to maintain accurate and confidential records
• Excellent stakeholder management
• Ability to analyse data, identify trends and provide data insights
• Ability to maintain confidentiality and handle sensitive information with tact and discretion
• Proficient in Microsoft Office Suite and HR software
Any of the following would be a plus
• Qualifications in HR, Employment Law, or related field
• Working knowledge of employment laws and regulations in Germany and France
• Coaching and training skills
• Experience in policy development
If you have any questions about the job, we are open to discussing this role further, so please feel free to get in touch.
tms unites technology, marketing, and sourcing to drive transformational change for the world's leading brands. With 1,200+ employees across 26 countries, we offer an impressive range of solutions - from inspiration and innovation to category management and delivery.
Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald's, T-Mobile, O2, Starbucks, and adidas.
Most importantly, we're a place where you can achieve great things, and be recognized as the best.
WHAT MATTERS THE MOST
Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.
tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com.
At tms we believe that from day one our job is to prepare you, develop you, train you and invest in you so that while with us you will become ready to take on the next challenge better prepared than you thought possible.
So whether you're here for a meeting, a project, or a career - be prepared to Leave Changed.
ABOUT THE ROLE
As an Employee Relations Manager, you will be responsible for providing specialist Employee Relations expertise as well as leading case management of disciplinary, grievance, performance management, and absence management processes. Your role will involve working in partnership with HR colleagues to review employment contracts, policies, and associated processes, making recommendations.
KEY RESPONSIBILITES
• Deliver consistent and professional services in areas such as disciplinary, grievance, performance management, sickness absence, TUPE transfers, ensuring compliance with policies and legislative requirements
• Manage a complex case load from initiation to resolution
• Conduct thorough and confidential investigations of HR concerns and provide sound conclusions and recommendations
• Provide expert advice to managers on disciplinary actions, policy interpretation, and employment practices
• Oversee consultations and negotiations, ensuring compliance with legal requirements
• Facilitate conflict resolution / mediation
• Support colleagues and line managers through family-friendly policies such as maternity leave, shared parental leave, and flexible working requests
• Collaborate with People Partners to develop plans and agree on reasonable adjustments to support the individual needs of employees
• In partnership with HR colleagues, review, develop and implement people policies that align with the company's values, promote a positive working culture, and are compliant with local laws and regulations
• Build partnerships with business leaders, People Partners and tms Compliance team to develop and sustain positive employee relations practices
• Deliver training (e.g. policy application, employment practices, new regulations) to improve People Partners' and leader's effectiveness
• Deliver ER data insights and trends
• Assess and analyse people practices to ensure compliance with employment laws and regulations
SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE
And we'd love you to...
• Demonstrable experience in managing complex and sensitive employee relations cases
• In-depth knowledge of employment laws and regulation in the UK
• Experience in conflict resolution / mediation
• Strong investigative skills
• Strong risk assessment and management skills
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Solid attention to detail and ability to maintain accurate and confidential records
• Excellent stakeholder management
• Ability to analyse data, identify trends and provide data insights
• Ability to maintain confidentiality and handle sensitive information with tact and discretion
• Proficient in Microsoft Office Suite and HR software
Any of the following would be a plus
• Qualifications in HR, Employment Law, or related field
• Working knowledge of employment laws and regulations in Germany and France
• Coaching and training skills
• Experience in policy development
If you have any questions about the job, we are open to discussing this role further, so please feel free to get in touch.
tms London, England Office
16 Hatfields, London, United Kingdom, SE1 8DJ
Similar Jobs at tms
Agency • Gaming • Marketing Tech • Mobile • Analytics
The Creative Strategy Director will lead the development of culturally impactful campaign concepts across multiple channels, guiding cross-functional teams to execute ideas effectively while ensuring alignment with brand vision and market trends.
Agency • Gaming • Marketing Tech • Mobile • Analytics
The Packaging Account Manager will oversee packaging strategies for McDonald's, ensuring client satisfaction and operational excellence while identifying growth opportunities in a hybrid role.
Top Skills:
Microsoft Office Suite
Agency • Gaming • Marketing Tech • Mobile • Analytics
Lead strategic sourcing and supplier relationship management for Operating Supplies across the EU. Develop sourcing strategies, negotiate contracts, manage supplier risk and contingency plans, drive cost savings and forecasting, support stage-gate processes, and collaborate cross-functionally with stakeholders and McDonald’s to ensure supply continuity, compliance, and sustainability.
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
