H&M Group Logo

H&M Group

E-Commerce Controller Sales and Planning

Posted 12 Days Ago
Be an Early Applicant
In-Office
London, England, GBR
Mid level
In-Office
London, England, GBR
Mid level
Lead sales budgeting, forecasting and financial planning for regional e-commerce markets. Monitor performance vs plan, analyze sales, web and customer data, maintain planning systems, align logistics and warehouse capacity, and collaborate cross-functionally to drive profitable online growth.
The summary above was generated by AI
Job Description

LOCATION: London

FUNCTION: Controlling

TEAM: EU Regional

MANAGER: Regional Brand Controller

KPIs: Sales and WH Planning Accuracy

ABOUT THE ROLE: Drive sales budgeting, forecasting, and financial planning for all online markets within the region ensuring accurate planning aligned with commercial calendars and business growth, collaborating closely with Sales Teams, Merchandising, Marketing and Expansion to support on planning.

RESPONSIBILITIES:

Sales & Financial Planning: Secure the sales plan by setting weekly and daily sales forecasts for each market. Collaborate closely with the E-commerce Controller to ensure this sales forecast provides a direct and accurate input for both ongoing financial P&L planning and the formal forecast and budget process.

Performance Monitoring: Drive regional net sales by continuously measuring performance against plan to identify opportunities for growth and improvement. Connect insights from sales, web, customer, and digital marketing investment data to steer commercial decision-making, collaborating closely with the E-commerce Controller to ensure all plans align with key KPIs.

Reporting & Follow-up: Analyze sales, web and customer data to identify key trends, commercial opportunities, and potential threats. Use these insights to suggest and review commercial activities, evaluate the financial impact of the customer offer, and apply key learnings to inform future strategy.

Warehouse Planning: Drive selling with logistical capacity as a key focus area. Partner with logistics to maintain cost-effective warehouse practices to maximizes both sales and profit.

Data Management: Maintain data consistency across systems (i.e. Anaplan, Synapps) to support planning accuracy

Qualifications

Financial Acumen: Confident in managing sales equations, forecasting, budgeting, and financial planning specifically for an online retail channel.

Commercial & Analytical Skills: Ability to analyze key e-commerce KPIs (traffic, conversion, AOV, returns, digital marketing) and translate data into actionable commercial strategies. Ability to develop custom tools in Excel and Power BI to enhance analytical capabilities and support planning accuracy.

Strategic Mindset: Developing and implementing long-term strategies to drive sustainable and profitable growth in the online market.

Cross-Functional Collaboration: Adept at working with diverse teams, including WH, Merchandising, Marketing, and E-com Operations, to achieve shared goals.

Effective Communication: Skilled in presenting complex financial and commercial data clearly to influence stakeholders and guide business decisions.

Additional Information

This is a full‑time role based in London. The position requires a presence in the office 3  days a week. To apply for this role, please submit your application, including a copy of your CV as soon as possible. 

Similar Jobs

An Hour Ago
Remote or Hybrid
London, Greater London, England, GBR
Senior level
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Embed with customers to design, build, and deploy production-grade LLM-enabled applications across backend, data orchestration, and frontend. Deliver reusable AI scaffolds, integrate with legacy systems, shape platform tooling, and iterate in agile field sprints while ensuring performance, observability, and secure scalable deployments.
Top Skills: AngularAWSAzureCi/CdContainersGCPGraphQLInfrastructure As CodeJavaLangchainLlm FrameworksNode.jsPrompt ChainingPythonReactRestSalesforceSemantic KernelServicenowVector DatabasesVector Search
5 Hours Ago
Remote or Hybrid
Mid level
Mid level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Lead client engagements to deliver Lead-to-Cash transformations using SAP BRIM and related SAP cloud solutions. Drive solution design, stakeholder management, team coaching, and deployment of subscription and entitlement billing capabilities to enable XaaS business models.
Top Skills: Sap BrimSap C/4 MarketingSap C/4 SalesSap C/4 ServiceSap Cloud For CustomerSap CommerceSap CpqSap CrmSap Entitlement ManagementSap S/4 Sales And DistributionSap Subscription Billing
5 Hours Ago
Remote or Hybrid
Senior level
Senior level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Lead strategy and business development for SAP CRM applications. Analyze client requirements, implement SAP CRM/Cloud for Customer solutions, provide training and support, drive growth, mentor teams, maintain executive client relations, and promote innovation and thought leadership across engagements.
Top Skills: Sap BrimSap Cloud For CustomerSap Crm

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account