Checkatrade Logo

Checkatrade

Director of Trade Growth

Posted 22 Days Ago
Be an Early Applicant
In-Office
London, Greater London, England, GBR
Senior level
In-Office
London, Greater London, England, GBR
Senior level
Lead growth strategy to convert free users into paying customers by redesigning the acquisition-to-expansion funnel. Run experiments across onboarding, pricing, CRM, product and lifecycle, use AI/automation to scale, build cross-functional alignment, and own core commercial metrics (activation, conversion, retention, ARPU, LTV:CAC).
The summary above was generated by AI

As our Director of Trade Growth, you'll own the strategy that takes trades from first touch to loyal paying customers. You'll redesign our entire growth funnel, bringing together Product, Marketing, Sales, Data and CRM to build a revenue engine that scales.

Forget long lists, here's what you'll actually spend your time on:

  • Redesigning our entire growth engine. You'll own the journey from acquisition through activation, conversion, retention and expansion, building a growth strategy that creates predictable revenue rather than relying on one-off wins.

  • Turning free users into loyal paying customers. We already have the audience. Your challenge is understanding where friction exists, removing it, and creating experiences that naturally convert users into long-term members.

  • Building a culture obsessed with experimentation. You'll launch experiments across onboarding, pricing, lifecycle, CRM, in-product experiences and commercial offers. Test, learn, iterate, repeat.

  • Working across the business to unlock growth. This isn't a siloed marketing role. You'll partner with Product, Sales, Marketing, Data and Customer teams to align priorities, influence roadmaps and move quickly on the biggest opportunities.

  • Using AI and automation to create leverage. Whether it's smarter segmentation, automated lifecycle journeys, faster experimentation or entirely new ways of working, you'll use AI as a genuine growth multiplier.

  • Owning the numbers that matter. Activation. Conversion. Upgrade rate. Retention. ARPU. LTV:CAC. You'll know exactly which levers move the business, and you'll build the reporting and operating rhythms to keep everyone focused on them.

  • Creating entirely new ways for Checkatrade to grow. The best ideas won't already exist. You'll identify new acquisition channels, monetisation opportunities and product-led growth motions that shape the next phase of the business.

It's not about ticking every box. It's about turning up curious, commercial and ready to build. You'll do well here if you bring:
  • Experience leading growth across SaaS, marketplaces, PLG or SMB businesses, with a track record of scaling acquisition, activation and monetisation.

  • A deep understanding of growth funnels and commercial metrics. You know your way around activation, retention, LTV:CAC, segmentation and monetisation, and can turn data into action.

  • A product mindset. You naturally think beyond marketing campaigns, understanding how product, CRM, pricing and customer experience all combine to drive growth.

  • Strong experimentation instincts. You're comfortable running rapid tests, proving (or disproving) ideas quickly and building systems that compound over time.

  • Confidence working with AI, automation and modern growth tooling. You're already using AI to improve workflows, speed up execution and uncover opportunities others miss.

  • Exceptional stakeholder management. You can bring Product, Sales, Marketing, Data and Leadership together around a shared outcome, even when priorities differ.

  • A bias for action. You don't wait for perfect information. You simplify complexity, make smart decisions and keep momentum high.

We believe great work deserves great rewards. Here's just a taste:
  • Competitive salary + annual bonus

  • Health, wellbeing and learning support

  • Gym membership, Smart Tech Scheme and Cycle Scheme

  • Birthday/Special Day leave

  • Buy & sell holiday scheme

  • One week's paid charity leave

  • And much more...

How we'll get to know each other:
  • Screening call with one of our Talent Acquisition Partners

  • First stage interview with our VP of Sales

  • Second stage interview with key cross-functional stakeholders

  • Final stage case study and leadership panel


Want to join our Talent Community and be one of the first to know about our vacancies? Register your interest on our
Registration Form

About us
We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business.

We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.

HQ

Checkatrade London, England Office

21 Caledonian Road, London, United Kingdom, N1 9GB

Similar Jobs

A Minute Ago
Hybrid
London, Greater London, England, GBR
Entry level
Entry level
Artificial Intelligence • Cloud • Machine Learning • Mobile • Software • Virtual Reality • App development
Serve as the senior HR leader for the UK, advising executives on people strategy, organizational effectiveness, talent and workforce planning. Lead succession, performance, organizational design, leadership development, change management, and complex employee relations initiatives across Europe. Partner with Legal, Finance, Total Rewards, People Analytics, and other functions to manage risk, improve HR processes, and use workforce data to drive business impact.
7 Minutes Ago
Remote or Hybrid
London, Greater London, England, GBR
Entry level
Entry level
Fintech • Legal Tech • Software • Financial Services • Cybersecurity • Data Privacy
Designs standardized global processes for accounting, reporting, company secretarial, directorships, and payments. The role eliminates duplication and rework, identifies automation opportunities, establishes Global Process Ownership frameworks, defines standards and controls, aligns process taxonomies, and sequences migration from fragmented local operations to globally standardized processes while retaining regulated execution locally.
Top Skills: LeanSix SigmaWorkflow Automation Tooling
7 Minutes Ago
Remote or Hybrid
London, Greater London, England, GBR
Entry level
Entry level
Fintech • Legal Tech • Software • Financial Services • Cybersecurity • Data Privacy
Owns the target operating model architecture for Global Financial Solutions, integrating client journey, processes, data, technology, controls, and organizational designs. Chairs design-authority reviews, resolves cross-workstream conflicts, maintains the design baseline, manages sequencing dependencies, assesses architectural impacts of change requests, and translates strategy into a coherent, implementable enterprise blueprint. The role requires substantial financial services experience, enterprise architecture expertise, executive presence, and the ability to align senior stakeholders across businesses and jurisdictions.
Top Skills: Data ArchitectureEnterprise ArchitecturePlatform ArchitectureProcess ArchitectureSolution DesignTarget Operating Model Architecture

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account