Are you passionate about helping businesses achieve their goals through cutting-edge technology solutions? Do you thrive in dynamic environments where your expertise can directly impact sales success? If so, we want you to join our innovative team as Director of Solution Advisory.
Our Solution Advisory team plays a pivotal role in driving success by partnering closely with our Sales teams to deliver tailored, impactful solutions to our customers. As we expand our footprint across EMEA, we’re looking for a driven individual to help shape the future of our customer engagements. This position will be working EMEA wide in deal engagement, with a focus on Northern Europe primarily.
In this role, you will be the bridge between our cutting-edge technology and the unique needs of our customers. You’ll work closely with prospective and existing customers, gaining deep insights into their business objectives and crafting compelling solution strategies that demonstrate the value of our products.
This position does not include people management responsibilities.
We seek a candidate based within a commuting distance of London, willing to work from our central London office at least twice a week, typically on Tuesdays and Thursdays.
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Responsibilities
- Customer Engagement: Collaborate with customers and prospects to understand their business goals and solution needs, ensuring our offerings align perfectly with their objectives.
- Solution Design: Develop and deliver engaging product demonstrations, lead solution workshops, and conduct in-depth studies that highlight the capabilities of our platform.
- Sales Support: Partner closely with our field sales teams, contributing to Go-To-Market strategies and supporting them in closing key deals.
- RFP/RFI Management: Take ownership of responding to RFPs/RFIs, showcasing our product’s strengths in a competitive landscape.
- Thought Leadership: Represent our company at industry events, contribute to white papers, and participate in analyst briefings, positioning us as leaders in the field.
- Cross-Functional Collaboration: Work with Product Management to create impactful solution demos and to relay valuable customer insights for future product enhancements.
- Communication Skills: Fluent in English, with the ability to engage and communicate effectively across diverse audiences. Exceptional presentation, written, and verbal communication abilities, with the confidence to engage with everyone from business users to C-level executives.
- Experience: Strong AI-first mindset with experience in a pre-sales role, specializing in enterprise business solutions that leverage agentic AI, where you excel at identifying customer needs and at tailoring/configuring solutions to demo specific use cases.
- Technical Acumen: Proven ability to design functional enterprise applications, create compelling value propositions, and build solid business cases.
- Adaptability: A quick learner who thrives under pressure, multitasks effortlessly, and excels in working with geographically distributed teams.
- Travel: Ability to travel approx. 20-30% of the time to support customer engagements and events.
Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries.
About the TeamWho we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners, and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination.
Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to [email protected] or get in touch with your recruiter.
Icertis London, England Office
Dawson House 5 Jewry Street London EC3N 2EX United Kingdom, London, United Kingdom
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