Director of Revenue Operations

About Euromonitor

Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and data on thousands of products and services; we are the first destination for organisations seeking growth. With our guidance, our clients can make bold, strategic decisions with confidence.

Shape the Future of a Global Commercial Organisation

Euromonitor International is seeking an exceptional Director of Revenue Operations & Commercial Excellence to partner directly with our Chief Commercial Officer and help shape the future of our global commercial organisation.

This is not a traditional Revenue Operations role.

We're looking for a senior commercial transformation leader who can create the operating system that enables our global commercial organisation to scale, execute and grow. You'll act as the commercial operating-model spine of the business, bringing together strategy, sales operations, forecasting, territory planning, enablement, technology, analytics and AI-driven productivity improvements under a unified framework.

This is a newly created, highly visible role with significant executive exposure and the opportunity to build a world-class Revenue Operations capability across a truly global organisation.

About the role

Reporting directly to the Chief Commercial Officer, you will lead the evolution of Revenue Operations and Commercial Excellence globally.

You will build alignment across Sales, Marketing and Customer Success, establish commercial discipline and accountability, improve forecasting accuracy, drive Salesforce and revenue technology adoption, and create the frameworks that enable sustainable growth.

You will also play a key role in driving commercial transformation initiatives, embedding AI-enabled processes and helping senior leaders make better, faster and more informed commercial decisions.

What You'll Be Responsible For

Revenue Operations & Commercial Performance

• Lead the global commercial operating rhythm across forecasting, pipeline management, business reviews and performance governance.
• Improve forecasting accuracy, sales productivity and commercial visibility.
• Drive accountability and performance management across the commercial organisation.
• Create a single source of truth for commercial performance.

Sales Operations, Segmentation & Planning

• Lead global market segmentation, territory planning and territory performance management.
• Drive account segmentation, whitespace identification and growth planning.
• Support quota planning, coverage models and commercial resource allocation.
• Develop frameworks that maximise commercial performance across regions.

Commercial Transformation

• Build and evolve a modern Revenue Operations function.
• Lead operating model design and large-scale transformation initiatives.
• Simplify processes, remove inefficiencies and improve commercial execution.
• Act as a strategic partner to the CCO on key commercial priorities.

Salesforce, Revenue Intelligence & Technology

• Own the commercial technology roadmap in partnership with Technology teams.
• Drive Salesforce governance, adoption and optimisation.
• Champion Gong adoption and broader revenue intelligence capabilities.
• Improve commercial reporting, analytics and decision-making frameworks.
• Leverage AI-enabled workflows and automation to improve productivity and efficiency.

Sales Enablement & Leadership Effectiveness

• Partner with commercial leaders to improve seller productivity and effectiveness.
• Support the implementation of sales methodologies, onboarding programmes, manager coaching frameworks and enablement initiatives.
• Drive adoption of best practices that improve commercial outcomes globally.
• Create scalable frameworks that influence seller behaviours and performance.

Data & Analytics

• Build executive dashboards and commercial performance reporting.
• Create valuable insights from commercial data.
• Establish robust data governance standards.
• Improve visibility across forecasting, pipeline health, retention, expansion and commercial performance metrics.

What You'll Bring

We are particularly interested in candidates who have:

• Led Revenue Operations, Sales Operations, Commercial Excellence or GTM Operations functions within complex international organisations.
• Supported large-scale commercial organisations across multiple regions and markets.
• Built or transformed commercial operating models and functions.
• Delivered global forecasting, planning and pipeline governance programmes.
• Led market segmentation, territory planning and territory performance initiatives.
• Driven Salesforce adoption, governance and optimisation programmes.
• Experience coaching commercial leaders and driving behavioural change through enablement programmes.
• Successfully delivered commercial transformation initiatives within SaaS, technology, subscription, data, information services or professional services environments.
• Built strong partnerships with executive stakeholders including CROs, CCOs and regional commercial leadership teams.

It would be desirable if you also have

• Experience with Gong, Clari, Marketo, Xactly or Revenue Intelligence platforms.
• AI-enabled commercial operations and workflow automation experience.
• Private Equity, M&A, integration or high-growth transformation experience.
• Experience leading global teams and influencing large matrix organisations.

Why this role is a fantastic opportunity:

• Newly created strategic leadership role.
• Direct partnership with the Chief Commercial Officer.
• Opportunity to shape a global commercial transformation agenda.
• Influence across Sales, Marketing and Customer Success.
• Build and scale a modern Revenue Operations function.
• Lead AI adoption and commercial innovation.
• Join a truly international organisation operating across multiple regions and markets.

If you're a commercial transformation leader who combines strategic thinking, operational excellence and the ability to influence at executive level, we'd love to hear from you.

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Why work for Euromonitor?

Our Values:

We seek individuals who act with integrity

We look for candidates who are curious about the world

We feel that as a community, we’re stronger together

We seek to enable people to feel empowered

We welcome candidates who bring strength in diversity

International: not only do we have a very multinational workforce in each office but we communicate across our 16 offices worldwide on a daily basis.

Hardworking and sociable: our staff know how to work hard and know also how to enjoy themselves! We pride ourselves on creating an appropriate work-life balance, with flexible hours and regular socialising including frequent after work meet ups, summer and Christmas parties and a whole range of other groups to be involved with.

Committed to making a difference: We believe that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It gives all new starters a donation amount on joining us which they can give to a charity of their choice.

It sees us reaching out into the local community with our mentoring, group volunteering, and fundraising initiatives as well as supporting international charities through our website sales, matching staff sponsorship fundraising, and carbon offsetting all our flights.

Excellent benefits: we offer competitive salaries, generous holiday allowances, hybrid working and, in many offices, a Core Hours policy allowing flexible start and finish times to each day.

Opportunities to grow: we offer training and development opportunities at all levels. The vast majority of our Managers and Directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent.

Equal Employment Opportunity Statement: Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.