Director, Marketing Services Lead UKI N&B

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa is searching for a Director – Head of Marketing Services, UK&I and N&B. As a key member of the Europe Marketing Service leadership team, this individual will drive the strategy, vision, and go-to-market approach to grow Marketing Services revenue and profitability in alignment with the Visa 2030 strategy. Marketing Services is a strategic growth area focused on delivering value to clients through marketing advisory, sponsorship, creative services, and end-to-end marketing execution. This role partners closely with Visa Consulting & Analytics (VCA), Sales, and Finance to deliver impactful client engagements. We are focused on delivering value to our clients through marketing advisory, sponsorship, creative services, and end-to-end marketing execution. This role partners closely with Visa Consulting & Analytics (VCA), our sales organizations, and Finance to execute a range of services. We are looking for a proven leader with experience scaling large revenue-generating businesses, managing complex P&Ls, and driving business development. The ideal candidate will be a compelling communicator, a strategic thinker, and a team builder who can foster a high-performance culture. This role reports to the Vice President, EU Marketing Services

KEY RESPONSIBILITIES
Strategic Leadership
-    Lead the development and execution of the Marketing Services strategy for UK&I and N&B.
-    Identify and build new capabilities and services in collaboration with regional and market teams.
-    Develop a scalable, repeatable model for embedding Marketing Services with top strategic clients.

Financial Management
-    Own the Marketing Services P&L for the cluster, including financial planning, pipeline management, pricing, and margin optimization.
-    Oversee annual planning and reporting processes for UK&I and N&B in partnership with Finance.
-    Establish and track performance metrics to ensure revenue and profitability targets are met.

Client Engagement & Business Development
-    Partner with Sales to position and sell Marketing Services to clients across the cluster.
-    Lead large RFP responses and strategic pitches, articulating Visa’s value proposition as the most competitive and strategic option for our clients
-    Collaborate with VCA to develop a unified “One Visa” model that maximizes client value and revenue.

Team Leadership & Operations
-    Build and lead a high-performing team, fostering a culture of engagement, innovation, and accountability.
-    Drive operational excellence through best practice sharing, process enhancements, and capability development.
-    Represent the cluster in cross-functional and cross-regional forums, ensuring alignment and knowledge sharing.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Preferred Qualifications
- Significant work experience with a bachelor’s degree in marketing, Business, or related field; MBA preferred.
- Demonstrated success, with progressive responsibility, in client marketing, consulting, or sales leadership roles.
- Independent, self-starter with a proven record of developing and executing integrated strategies that drive measurable business results.
- Strong financial acumen and experience managing large P&Ls.
- Prior experience identifying, scoping, pitching, and advising Clients on data-driven marketing
strategies. In-market or in-region experience preferred
- Experience working in global, matrixed organizations and collaborating across geographies.
- Excellent communication and presentation skills, with the ability to influence senior stakeholders.
- Comfortable operating in ‘white space’ proactively pursuing innovative ideas/capabilities.
- Strong analytical and problem-solving skills, with the ability to structure and manage complex projects.
- Experience building scalable marketing solutions and playbooks.
- Deep understanding of the payment’s ecosystem and marketing landscape.
- Strong relationship building experience along with the ability to collaborate and work across
markets and various business units
- Ability to build a goal-oriented culture and continually raises the bar for organizational
achievement
- Proven leader with a track record of building and developing diverse, top performing, and
highly engaged teams

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.