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Fiserv

Human Resources Director

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Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Human Resources Director

­­­­­­­­­­­­­­­­What does a successful Senior HR Director do?

Director - HRBP– Dublin

As a Senior Human Resource Director, you will play a pivotal role in shaping our HR strategy and leading efforts to create a high-performance culture across Fiserv in Dublin. You will collaborate with senior leadership to align HR initiatives with business objectives, drive organizational effectiveness, and enhance employee engagement at all levels.

What you will do:

  • Strategic Partnership: Collaborate with senior business leaders to deeply understand their goals and challenges, providing expert HR solutions that drive performance and growth.

  • Client group ownership to SLT leader/s leading complex and matrixed FinTech teams in multiple markets within the EMEA region

  • Organizational Leadership: Advise on organizational design and workforce planning to ensure the right talent and structure to meet evolving business needs.

  • Performance Excellence: Lead the development and execution of performance management processes, including goal setting, continuous feedback, and professional development planning.

  • Advisory Role: Serve as a trusted advisor for senior leaders and employees, addressing HR-related inquiries and resolving complex issues promptly and effectively.

  • Cultural Stewardship: Foster a positive work environment that promotes open communication, collaboration, and a shared commitment to organizational values.

  • Leadership Development: Facilitate initiatives that support leadership development, succession planning, and the building of a robust talent pipeline.

  • Compliance and Governance: Ensure all HR practices comply with local labor laws and regulations, mitigating risks to the organization.

  • Data-Driven Insights: Leverage HR metrics and analytics to identify trends, assess employee satisfaction, and inform strategic decision-making.

  • Reporting and Communication: Prepare and present comprehensive reports and presentations for executive leadership, highlighting key HR initiatives, outcomes, and areas for improvement.

What you will need to have

  • Extensive HR experience with a minimum of 5 years in a senior HR leadership or business partner role within a large, dynamic organization.

  • Proven ability to thrive in a high-growth, matrixed global organization focused on continuous improvement and operational excellence.

  • In-depth knowledge of employment laws, HR best practices, and talent management strategies.

  • Exceptional communication and interpersonal skills for building strong relationships with stakeholders at all organizational levels.

  • Strong analytical capabilities with experience in HR data management and reporting, along with a proven track record of driving organizational change and influencing senior stakeholders effectively.

Perks at Work:

  • Competitive salary

  • Performance related bonus (not guaranteed)

  • Private Health Insurance - VHI - PMI35

  • Pension Plan

  • Enhanced annual leave

  • Employee Assistance Programme

  • Live Well Programme, Flu Vaccine

  • Regular wellness activities

  • TaxSaver Travel scheme

  • Cycle to work scheme

  • Family leave packaged - maternity, adoptive; paternity, etc

  • Absence leave, long term illness benefit

  • Excellent training resources; paid external education

  • Excellent career development opportunities

  • Employee Culture Circle with excellent social and charity activities

  • Employee Resource Networking committees. (e.g. Young Professional Network (YPN), Women’s Impact Network (WIN), Diversity Committee).

  • Global Recognition system, and lots more and evolving benefits

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Fiserv Basildon, England Office

Janus House, Endeavour Drive, Basildon, United Kingdom, SS14 3WF

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