We're ASOS, the online retailer for fashion lovers all around the world.
We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgement, and channel your creativity into a platform used by millions.
Everyone needs some help showing up as their best self. We're Disability Confident Committed - let our Talent team know if you need any reasonable adjustments throughout the recruitment process
Job DescriptionAbout the Role
As a Digital Trading Specialist, you will be responsible for the day-to-day management and optimisation of the ASOS website(s) and app(s), including navigation, on-site page management and ranking strategy.
You will play a key role in defining and executing site merchandising strategies across key touchpoints, leveraging a strong understanding of digital merchandising, homepage and campaign best practices to optimise the end-to-end customer journey.
Reporting into the Digital Trading Manager, you will work closely with cross-functional teams including Pricing, Trade Marketing and Tech to drive trading performance, enhance the onsite experience, and maximise conversion and sales.
The Details
- Collaborating with Digital Trading Managers to ensure the smooth execution of on-site trading strategies across key events and campaigns
- Ensuring website standards are maintained to maximise business performance and the customer journey, leading Digital Trading Assistants to resolve issues and maintain site quality
- Overseeing and guiding Digital Trading Assistants on homepage, promo and CRM processes, alongside stakeholder management
- Managing and optimising the category and navigation structure across channels/devices
- Planning, testing and executing ranking and merchandising strategies to ensure category and search pages are fully optimised, including during peak trading periods (e.g. Sale)
- Managing onsite search, ensuring optimal configuration across markets and continuously enhancing the search experience
- Partnering with Tech and cross-functional teams to support the development, testing and rollout of new features, digital products and onsite functionality
- Collaborating with key stakeholders to plan and deliver trade events, campaigns and wider strategic initiatives
- Contributing to the delivery of department strategy, supporting team development through coaching, guidance and knowledge sharing
About You
- Excellent organisational and coordination skills
- Experience of using online merchandising systems
- Competent using systems and comfortable working in a technology-based environment
- Commercially aware, customer obsessed with the ability to use initiative and intuition
- Excellent communicator with good motivational & leadership skills
- Keen eye for detail with the ability to troubleshoot and identify issues
- A Self-motivated and proactive approach
- Flexible, agile, and open to change
- Positive attitude, self-aware and self-motivated
- Strong analytical skills
BeneFITS’
- Employee discount (hello ASOS discount!)
- Employee sample sales
- 25 days paid annual leave + an extra celebration day for a special moment
- Private medical care scheme
- Fixed Annual Payment in addition to your salary each year, it's just an extra thank you from us
- Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role.
Why take our word for it? Search #InsideASOS on our socials to see what life at ASOS is like.
ASOS London, England Office
Hampstead Rd, London, United Kingdom, NW1 7FB
ASOS Watford, England Office
Hercules Way, Leavesden, Watford, United Kingdom, WD25 7GR
